Exploring SGC Central

Learn about the SGC Central application with a sample workflow and review the benefits it can provide for different users in your organization.

SGC Central overview

With the SGC Central application you can discover and install integration-ready Service Graph Connectors, monitor their connection performance and insights, ensure complete visibility into discovered sources and processed data, and access tools and resources for diagnosing and resolving connection issues. You access the application from the SGC Central view in the CMDB Workspace.

SGC Central users

Table 1. Users

User	Description
Administrator	Users with the admin role can install and upgrade Service Graph Connectors, create a connection and configure connection properties, monitor connections and data imports, and manage connections.
CMDB installation administrator	Users with the cmdb_inst_admin role can access the SGC Central view in CMDB Workspace to view a list of Service Graph Connectors installed on a ServiceNow instance.They can also create a connection and configure connection properties, monitor connections and data imports, and manage connections..

SGC Central workflow

Figure 1. Example workflow for the SGC Central users

A user with the admin or cmdb_inst_admin role uses SGC Central to perform the following tasks:

1. Based on the connection type, searches for a Service Graph Connector within the SGC Central view in CMDB Workspace.
2. Selects a connector type and creates the connection using the playbook available for the connector.
   1. Configures the properties for the connection.
   2. Sets up import schedules for targeted data sources.
3. Tracks the third-party data imported by the system using the connection into CMDB.
4. Monitors the SGC Central dashboard for any errors in the connection or the data processing pipeline.
5. Makes edits to the configuration or import schedules if needed.

SGC Central benefits

Table 2. SGC Central benefits

Benefit	Feature	Users
Visualize connection status	Integrated dashboard to gain instant insights into the connection status of your connectors and performance, keeping your connections running smoothly. In addition, quickly debug for seamless integration.	Administrator, CMDB installation administrator
Discover integration-ready connectors	Explore and install connectors based on the connection type requirements. See which connectors have new versions available and are eligible for upgrade.	Administrator
Manage connections intuitively	Create or modify connections to your needs.	Administrator, CMDB installation administrator

What to explore next

To learn more about configuring and using SGC Central, see:

• Configuring SGC Central
• Managing connections added for Service Graph Connectors in SGC Central
• SGC Central reference