Perform initial setup tasks when creating a connection in SGC Central

Complete the prerequisites for setting up a connection for the first time using a Service Graph Connector within the SGC Central view of the CMDB Workspace.

Before you begin

Role required: admin

About this task

During the initial connection setup with a Service Graph Connector, a few tasks appear in the Prerequisites stage. Complete these tasks before proceeding to the next steps.

Procedure

1. Create data sources for the connection.
   1. Ensure that you have edit permissions for the Datasource [sys_data_source] table.
   2. In the Prerequisites stage of the playbook, select the Update data source access activity.
   3. Select Update access.
   4. To edit the record, select the Global application scope from the application picker.
   5. In the Application Access related list of the Data Source form, select the Can create, Can update, and Can delete check boxes.
   6. Select Update.
   7. From the application picker, select the application scope of the connector.
   8. After completing the Update data source access activity, select Continue.
2. Clear the cache on the Data Source [sys_data_source] table.
   1. In the Prerequisites stage of the playbook, select the Clear cache activity.
   2. Select Run clear cache.
   3. In the Run script text box of the background script page, enter the following script:

      GlideTableManager.invalidateTable("sys_data_source");
      GlideCacheManager.flushTable("sys_data_source");
      GlideTableManager.invalidateTable("sys_db_object");
      GlideCacheManager.flushTable("sys_db_object");

   4. Select Run Script to run the background script in the global scope.

      The script may take several minutes to execute.

   5. After the script is executed, select Close.
   6. From the application picker, select the application scope of the connector.
   7. After completing the Clear cache activity, select Continue.