Legacy: Join a chat room
How to join a chat room in legacy chat.
Before you begin
Role required: agent
Procedure
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If another user invites you to join a chat room, an invitation appears in your
favorites list.
Figure 1. Chat invitation 
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To respond, click the invitation.
A window opens that displays the room name, room description, and the name of the user who invited you.
- To join the chat, click Join. When the chat window opens on your chat desktop, click the window.
- To ignore the invitation, click Decline.
Figure 2. View invitations To rejoin a favorite chat room that you have left, click the chat room name in the Rooms section of the favorites list.
To join a public chat room without an invitation, right-click the Rooms section header and select Public Rooms. Double-click a room name on the list.