Applicant Center release notes
Summarize
Summary of Applicant Center release notes
The ServiceNow® Applicant Center, introduced in the Zurich release, offers applicants a dedicated, personalized portal that streamlines the hiring process and enhances engagement with recruiters and hiring teams. This portal simplifies application management, communication, and scheduling, providing a connected and transparent pre-hire experience.
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Key Features
- Password-free login: Applicants can log in using a magic link, eliminating password hassles.
- Comprehensive job insights: Applicants can learn about the role, company, and culture before interviews.
- Application tracking: View multiple applications, job descriptions, and the hiring team in one place.
- Seamless communication: Direct messaging with recruiters for updates, questions, or support.
- Interview management: Self-schedule interviews by selecting preferred time slots, submit reschedule requests, and manage interview activities within the portal.
- Task management: View, track, and complete assigned hiring tasks easily.
- Applicant feedback: Provide feedback on the hiring experience through surveys.
- Accessibility: Enable keyboard navigation for improved accessibility.
- Pre-hire onboarding: Start and complete onboarding tasks even before the first day.
Activation and Requirements
Applicant Center is available through the ServiceNow Store and must be requested for installation. The Hiring Core application is a prerequisite, providing essential data models and shared components necessary for Applicant Center functionality.
Related ServiceNow Applications
- Hiring: Enhances hiring productivity with an intuitive portal and collaboration tools.
- Recruitment workspace: Facilitates communication among recruiters, hiring managers, teams, and applicants.
- Talent Profile: Offers a consolidated view of talent across hiring workflows.
- Growth Experiences: Supports employee development aligned with business outcomes.
- Employee Center: Provides a centralized employee portal with extensive features.
- HR Service Delivery: Automates HR services and workflows to improve employee experiences.
The ServiceNow® Applicant Center application provides your applicants with a dedicated portal that has a seamless process and supports effective engagement with the stakeholders in the hiring process. Applicant Center is a new application in the Zurich release.
Applicant Center highlights for the Zurich release
- As an applicant, log in with a magic link without the hassle of a password.
- Learn more about the role that you’ve applied for, the company, and its culture even before the interview stage, helping you better understand the opportunity from the start.
- View the hiring team, job description, and track multiple applications in one place. Communicate seamlessly with your recruiter for updates, questions, or support during the hiring process.
- Manage your interviews and related activities, such as selecting your preferred time slot or submitting reschedule requests, all within the portal.
- Experience a connected pre-hire journey by receiving and reviewing key notifications that keep you informed and aligned at every step of the application process.
See Applicant Center for more information.
Applicant Center features
- Applicant Center home page
- The Applicant Center home page is the dedicated and personalized space for applicants that provides them with a complete hiring experience.
- View a job application
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As an applicant, open a job application and view the details.
- Share scheduling preferences
- As an applicant, when requested by recruiters, share your scheduling preferences to help them schedule interviews accordingly.
- Select an interview slot to self-schedule your interview
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Select an interview time slot from a list of proposed slots shared by the recruiter to automatically schedule your interview.
- Request to reschedule interview
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Request the recruiter to reschedule a proposed or scheduled interview.
- Tasks in Applicant Center
- View, track, and complete all your assigned hiring tasks from the Applicant Center home page.
- Applicant survey
- Provide feedback about your hiring experience in Applicant Center.
- Set accessibility preference
- Enable keyboard accessibility for your profile to navigate through Applicant Center using keyboard tabs.
- Configure pre-hire experience on applicant center
- Start your onboarding journey from Applicant Center even before your first day. Complete all your pre-hire tasks easily and seamlessly.
Activation information
Install Applicant Center by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Additional requirements
The Hiring Core application provides essential data models and shared components for Hiring Experiences. Hiring Core must be activated.