Talent profile release notes

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Talent profile release notes

    The ServiceNow® Talent profile application, introduced in the Zurich release, provides a unified and aggregated view of various talent types—including applicants, employees, contingent workers, and alumni—across the hiring workflow. This application enhances the hiring process by improving talent visibility, enabling faster decisions, and supporting better sourcing, screening, and interview management through tracking past interactions with the organization.

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    Key Features

    • Create Talent Pools: Organize similar talent profiles into pools tailored to specific hiring needs, enabling collaboration and mass communications to pool members.
    • Manage Talent Profiles within Pools: Associate existing talent profiles to pools, remove profiles when no longer needed, and delete entire pools when their purpose is fulfilled.
    • Create and Filter Talent Profiles: Add new talent profiles to your organization’s repository and efficiently locate relevant profiles using filter options.
    • Copy Talent Profiles as Job Prospects: Transfer talent profiles from pools directly to job requisitions as prospects to streamline recruitment efforts.

    Activation Information

    The Talent profile application must be installed by requesting it from the ServiceNow Store. Customers can visit the Store to view available applications and manage installation requests. For comprehensive release and version history, the ServiceNow Store provides cumulative release notes.

    Related Applications and Features

    • Hiring: Provides a portal for clear hiring processes and recruiter collaboration to reduce time to hire.
    • Recruitment Workspace: Enhances communication among recruiters, hiring managers, teams, and applicants through a flexible workspace.
    • Applicant Center: Offers applicants a dedicated portal for seamless engagement during the hiring process.
    • Growth Experiences: Supports employee development and business outcomes through integrated product suites.
    • Employee Center: Centralizes enterprise systems into one portal with minimal configuration and extended functionality.
    • HR Service Delivery: Automates HR services with digital workflows, improving efficiency and aligning business goals with employee needs such as onboarding and career growth.

    The ServiceNow® Talent profile application helps you get an aggregated view of different talent types at different touch points in the hiring workflow. Talent profile is a new application in the Zurich release.

    Talent profile highlights for the Zurich release

    • Make faster hiring decisions with a unified view of all talent types (applicants, employees, contingent workers, and alumni) in one place.
    • Improve talent visibility for hiring by creating talent profiles and pools.
    • Make better sourcing, screening, and interview management decisions across all talent types by tracking their past interactions with the organization.

    See Talent Profile for more information.

    Important:
    Talent profile is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Talent profile features

    Create Talent pools
    Create talent pools to organize similar talent profiles in one place for particular hiring requirements. You can share and collaborate using talent pools and also send out communications to all talent profiles in the pool at once.
    Copy talent to pool
    Use existing talent pools to associate suitable talent profiles from the pools to your talent pool.
    Remove talent profiles from a pool
    As an owner of the pool or one of the collaborators, remove the talent profiles that are no longer required.
    Delete a Talent pool
    Delete a talent pool when it has served its purpose or is no longer relevant.
    Create talent profiles
    Create talent profiles to add it to the talent profile repository of your organization and use it for an optimized hiring process.
    Filter talent profiles
    Use filter options to find relevant talent profiles more efficiently in the Talent pool tab.
    Add talent profiles to a Talent pool
    Add similar talent profiles to a talent pool to streamline communication to all the profiles during a particular hiring drive.
    Copy talent profiles as job prospects
    Copy talent profiles from a talent pool to a particular job requisition as prospects.

    Activation information

    Install Talent profile by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Related ServiceNow applications and features

    Hiring
    Increase your productivity with a portal that provides clarity in the hiring process and an effortless collaboration with the recruiters. Save the time required to hire with an intuitive hiring flow.
    Recruitment workspace
    Increase productivity with a flexible workspace that facilitates effective communications among the recruiter, hiring manager, hiring team, and applicants.
    Applicant Center
    Provide your applicants with a dedicated portal that has a seamless process and supports effective engagement with the stakeholders in the hiring process.
    Growth Experiences
    The ServiceNow® Growth Experiences applications use a suite of products to help employees develop, grow, and deliver on critical business outcomes.
    Employee Center
    The ServiceNow® Employee Center portal connects systems across an enterprise within one destination site to provide a centralized employee portal. It requires minimal configuration and a wide variety of features to extend portal functionality.
    HR Service Delivery
    Improve the employee service experience by automating HR interactions and providing a single platform for all HR services. Replace manual and siloed processes with cross-functional digital workflows for increased efficiency. Align business goals with employee needs, including onboarding, career growth, and other transitions.