Plexus brings visibility and insight to a global workforce
One point of contact for all IT queries 25K Enhanced visibility and insights gained 1 Improved communication with IT

 

A key to quality communication

Plexus Corp. has over 40 years’ experience in providing electronic manufacturing services to companies in the Americas, Asia-Pacific and Europe—transforming their ideas into branded products that help build a better world.

With a global workforce of over 25,000 members, Plexus needed an IT solution for employees that amounted to more than just a homegrown ticketing system—one that granted visibility and enabled autonomy for all staff.

The company found what they were looking for in ServiceNow, allowing end users and employees to communicate easily with IT, and Strategic Portfolio Management Pro providing an intake method and resource planning tool for all IT’s work.

 
We needed a tool that was more than just a ticketing system. Not just tickets for things that were broken. ServiceNow provides that. Karlie Williams System Administrator
Share this story Products IT Service Management Strategic Portfolio Management Customer Details Customer Plexus Corp. Headquarters Neenah, Wisconsin Industry Manufacturing Employees 25,000+
Strategic Portfolio Management Explore the solution that helped Plexus bring visibility and insight to a global workforce View Demo Get started with ServiceNow Ready to become a success story? Let's Chat
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