ARTICLE Leading Through AI: The Gen Digital Playbook

In this conversation, Abhijit Konkane, VP at Gen Digital, frames AI transformation as a leadership discipline and not as a technology sprint. He underscores three principles: start with the business problem (not the model), democratise access to AI responsibly, and standardise guardrails so experimentation doesn’t become a rabbit hole.

Key takeaways for CXOs:

  • Outcome before algorithm: Teams should articulate the measurable business problem first – then choose the AI approach that best serves it.
  • Scaled, safe adoption: Establish governance patterns early (data policies, approvals, monitoring) so innovation moves fast and stays compliant.
  • Lead the mindset shift: Treat AI as a capability that reshapes processes and roles; invest in enablement to widen impact.

For enterprises balancing speed with risk, this leadership playbook shows how to align product initiatives and internal workflows to deliver durable ROI. Watch the full conversation to learn how Gen Digital is leading AI transformation with trust and speed.

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