ServiceNow and Microsoft unleash innovation
Businesses see fast value, AI-driven excellence and happier employees.
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Achieve business value through AI maturity and workflow integration
Transform IT service delivery, empower employee agency and streamline HR operations by deeply embedding generative AI into your existing digital workflows.
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Now Assist and Microsoft Copilot integration
The power of two GenAI assistants come together into one seamless enterprise experience.
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Reduce employee burnout with AI
Always-on support is right at your fingertips. Learn how Now Assist and Copilot work together.
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Our strong partnership and shared vision with ServiceNow provides an opportunity to help customers transform their business processes with Copilot and agents."Charles LamannaCorporate Vice President, Business and Industry Copilot, Microsoft
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Microsoft moving to ServiceNow on Azure
This migration led the way for other enterprises to follow, making them more efficient and productive while lowering cloud costs.
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Put AI to work for people with ServiceNow and Microsoft Copilot
You can securely drive revenue and cost savings by choosing the right AI vendor for your enterprise.
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Copilot and Now Assist increase choice and flexibility
Employees and IT admins get AI agents and new capabilities to automate business processes.
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Now Assist and Microsoft Copilot put AI to work
With GenAI, it's easier than ever for employees to get the help they need, when and where they need it.
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Awards
Microsoft wins 2024 Build Partner of the Year
Partners share their stories of innovation and how they've expanded the ServiceNow ecosystem. Learn more about Microsoft and other winners.
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Businesses trust ServiceNow and Microsoft to deliver processes that work
fresenius
Virtual Agent simplifies access to IT support
By integrating Virtual Agent/Microsoft Teams, Fresenius employees get 24/7 access to IT support and higher efficiency.
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racq
Automation drives consistency and service gains at RACQ
RACQ increased self-service by 161% when it automated processes with ServiceNow and Microsoft.
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Customers can now use AI and automation in ways that change how they work—less complexity, more productivity and fast-moving teams. Our partnership isn't just about technology. It's about setting customers up for long‑term success."Jon SiglerSVP Platform and AI, ServiceNow
ServiceNow and Microsoft in the news
19 Nov 2024
Alliance modernises front-office with Copilot and AI agents
ServiceNow and Microsoft integrations simplify workflows and allow self‑service in Microsoft apps.
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8 May 2024
Expanded partnership adds GenAI for more flexibility
With the power of two generative AI assistants, Now Assist and Copilot, you get one simple experience.
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