What is Network Infrastructure?

Network infrastructure collectively describes hardware and software (such as switches, routers and virtual resources), that allow for network connectivity and operations. These elements are crucial for data flow and internet access, supporting security and scalability in organisational IT networks.

Demo ITAM
Things to know about Network Infrastructure
What is network infrastructure? Why is network infrastructure important? What are the types of network infrastructure? What are the devices and components of network infrastructure? What is network infrastructure design? What is network infrastructure management? ServiceNow for network infrastructure
Expand All Collapse All What is network infrastructure?

Connectivity, instant communication, real-time tracking, advanced data analysis—each depends on systems capable of interacting and sharing data seamlessly. To do this, they utilise complex (yet critical) network infrastructure. Networks are all around us and play a special role in enterprise business. Connecting hardware and software in a sophisticated web of servers and endpoints, modern network infrastructure is an intricate ecosystem of diverse hardware and software that drives global functionality. From powering internet connectivity to underpinning vital business operations, network infrastructure is a foundational technology supporting organisations in essentially every industry. 

The origins of network infrastructure can be traced back to the early days of telecommunication networks, evolving from simple connections between computers within a single room to the vast, interconnected lattice that envelops the planet today. From its rudimentary beginnings, network infrastructure has grown into a sophisticated, multi-layered framework that is integral to the way that modern society interacts, entertains and engages in commerce. 

Network infrastructure use cases are nearly limitless, from enabling remote work and education to supporting healthcare systems, financial transactions and even the streaming of multimedia content. Most business organisations are likewise fully reliant on working network infrastructure, applying this advanced connectivity to ensure seamless communication and information exchange between employees and departments, provide instant access to digital resources, enhance productivity and provide a more satisfying customer experience.

Bring Your Own Licence Leverage on-premises software licences by bringing them to public clouds Get Ebook
Why is network infrastructure important?

Track the complete IT asset lifecycle

To say that having an effective network infrastructure in place is 'important' is underselling it. The reality is that most modern organisations rely entirely on their networks and the infrastructure that support them, and would cease to function if that infrastructure were to fail. As such, public and private sectors heavily prioritise optimising and maintaining their network infrastructures. 

A poorly managed network infrastructure carries with it several potentially devastating consequences. Reduced connectivity and network reliability lead to network downtime, interrupting business activities and slowing productivity to a crawl. Left unaddressed, this can severely impact revenue generation and company reputation—negatively affecting how the brand is perceived by customers, partners, potential hires and even internal employees. Add to this the fact that slow or unsecured network traffic can easily result in data breaches, and the dangers of an ineffective network infrastructure become even more dire. 

Reliable network infrastructure, therefore, is an investment that every company should commit to.

What are the types of network infrastructure?

Sometimes we think of the internet (and the systems it brings together) as a single, all-encompassing network. But within that network are millions of smaller networks, many of which take different forms or are designed to match specific uses or environments. The three primary categories of network infrastructure are:

Wireless networks

Having seen a surge in use in the past decade (in part thanks to the increasing prevalence of personal mobile smart devices) wireless networks may be the most commonly employed type of network infrastructure. These networks use radio waves to connect devices without the need for physical cables. Wireless technologies like Wi-Fi, cellular networks (3G, 4G, 5G) and Bluetooth have become ubiquitous, supporting a vast array of personal and professional activities. Wireless networks offer flexibility and ease of deployment, which is particularly useful in dynamic or temporary settings.

Wired networks

While wireless networks dominate home and consumer environments, many business and industrial environments prefer to work within wired networks for their speed, reliability and security advantages—especially for critical applications. That is because wired network infrastructure relies on physical cables (typically either Ethernet or fibre optic) to connect devices and transmit data, allowing for larger, faster and more secure data transfer. The downside to this kind of infrastructure has to do cable maintenance, hardware expenses and the difficulties in scaling or changing networks that rely on physical connections.

Hybrid networks

Hybrid networks incorporate elements and advantages from both wireless and wired infrastructure. These employ wired connections to core network devices like switches, routers, servers and main workstations, combined with wireless connections such as Wi-Fi access points, cellular networks and Bluetooth connections. Hybrid networks can handle both kinds of connections to balance reliability and flexibility. 

Within these three main classifications of network infrastructure, there are also more specific variations. These include: · 

  • Satellite networks These provide connectivity by using satellites in orbit around the planet, enabling communication in remote or underserved areas where traditional infrastructure is not feasible. 
  • Data centres Acting as the heart of network infrastructure, data centres house the servers and storage systems that process and manage vast amounts of data. These forms of network infrastructure are critical for supporting cloud computing, web hosting and large-scale enterprise IT operations. 
  • Cable networks Primarily used for delivering internet, television and telephone services, cable networks utilise coaxial or fibre optic cables to offer high-speed data transmission. 
  • Fibre networks Using thin strands of glass or plastic to transmit data as light pulses, fibre networks provide the highest speeds and bandwidth capabilities, supporting the backbone of the internet and high-demand applications.
  • Power and utility networks These networks are essential for the distribution and management of electrical power and other utilities. They increasingly rely on digital technologies to optimise efficiency and reliability. Naturally, these are only a few of the subcategories within the broader topic of network infrastructure. And, as the technology evolves, the landscape of network infrastructure will continue to expand.
What are the devices and components of network infrastructure?

Just as a network is comprised of multiple systems all working in conjunction, network infrastructure consists of an intricate array of devices and components. These elements work together to ensure data can be transmitted, received and processed efficiently across different networks and platforms. From the hardware that directs traffic to the software that manages data flow, each component plays a crucial role in the functionality and performance of the network.

Most examples of network infrastructure include these primary components:

Servers

The computers that form the basis of the network, servers are dedicated to managing network resources. They run applications, store data, host websites, send and receive communications, and perform other tasks to serve client devices on the network.

Routers

These are devices that connect multiple networks together and route data packets between them. Routers determine the best path for data to travel across networks to reach its destination.

Switches

Switches connect various devices within a single network. Unlike routers, switches operate at the data link layer to manage data traffic and create a network of interconnected devices.

Firewalls

Firewalls are security devices or software applications that monitor and control incoming and outgoing network traffic based on predetermined security rules. They act as a barrier between secure internal networks and untrusted external networks, such as the internet. 

Beyond these central elements, there are other devices and components that can help support network infrastructure. These include:

  • Software
    'Software' is a broad term that includes network management and monitoring tools, operating systems and applications that facilitate network functionality and security. 
  • Cables and connectors
    This describes the physical media used to connect network devices. These can include Ethernet cables, fibre optic cables and the connectors that join devices to these cables. 
  • Aerials
    Aerials are used in wireless networks to transmit and receive wireless signals enabling devices to connect to the network without physical cables. 
  • Base stations
    Components of cellular networks, base stations connect mobile devices to the network and manage communication through wireless signals. 
  • Operating systems
    An operating system is the software that manages hardware resources and provides common services within a computer system, while allowing users to operate the system without needing an in-depth understanding of the underlying computer code. 
  • Core networks
    A core network is the central part of a telecommunications network, connecting major network nodes (such as those associated with geographical locations or countries). 
  • Fibres
    Optical fibres are used in fibre networks to transmit data as light pulses, offering high-speed data transmission over long distances. 
  • Gateways
    Gateways are devices or software that act as a bridge between different networks or protocols, allowing them to communicate and share data. 
  • Network interface cards (NICs)
    Hardware components that allow computers and other devices to connect to a network, NICs are physical chips or circuit boards that are installed in computer systems to create a dedicated network connection.
  • Repeaters
    Repeaters regenerate or amplify signals in a network to extend the transmission distance. 
  • Satellites
    These are used in satellite networks to provide telecommunication, broadcasting and Internet services over large areas. 
  • Transmission protocol services
    Essential software services that define the rules for data transmission across networks, transmission protocol services help ensure data integrity and successful communication between devices.
  • Hubs
    Hubs are networking devices that connect multiple Ethernet devices together, allowing them to act as a single network segment. These components broadcast data to all connected devices. Unfortunately, without the intelligence to determine the destination of the data this can lead to network congestion. Because of this, hubs are becoming less common in modern network infrastructure.
What is network infrastructure design?

Network infrastructure design is a strategic process crucial for the planning, implementation, monitoring and management of an IT network. This meticulous approach is foundational in ensuring that a network meets the specific operational requirements of an organisation, including aspects such as capacity, bandwidth, quality of service, security and resilience. By identifying these requirements early in the planning phase, organisations can create a network that not only supports their current needs but is also scalable for future demands. 

The significance of network infrastructure design extends beyond the initial setup. Once a network is operational, the design framework plays a pivotal role in troubleshooting and resolving network issues. It enables IT professionals to understand the intricate roles of various network components, how they interact with each other, and the potential impact of a malfunctioning device on the network's overall performance and the services relying on it. Network infrastructure design is not a static process; it evolves with the network it supports. 

In essence, network infrastructure guides the development and growth of an organisation's IT network, ensuring that the network is healthy and secure, along with being flexible enough to adapt to changing technological landscapes and business requirements.

What is network infrastructure management?

Network infrastructure management is an aspect of IT operations that involves overseeing and optimising performance, security and reliability within network infrastructures. This process enables organisations to maximise network efficiency, mitigate risks, and support business continuity by identifying and eliminating performance bottlenecks.    To make this happen, network infrastructure management incorporates the following:

Network infrastructure monitoring

Tasked with the continuous observation of the network's health and performance, network infrastructure monitoring tools are used to track various metrics such as traffic flow, utilisation rates and availability, enabling administrators to proactively identify and address problematic issues.

Configuration management

Configuration management is designed to maintain an accurate record of the network's hardware and software settings. This practice helps ensure that changes to the network configuration are properly documented, authorised and implemented without disrupting service.

Performance management

Performance management focuses on optimising the network's operation. It includes analysing performance data to identify bottlenecks, latency issues and other factors that could affect network efficiency, followed by taking corrective actions to improve performance.

Fault management

This aspect deals with detecting, isolating and resolving network problems to minimise downtime. Fault management systems alert administrators to issues, helping them quickly address and rectify faults before they impact users.

Security management

Vital for protecting the network and its data from unauthorised access and other security threats, security management encompasses implementing firewalls, intrusion detection systems, encryption etc.

Infrastructure design

As previously addressed, this is a strategic approach to designing network infrastructure that meets the organisation's current and future needs. It involves selecting the appropriate technologies and configurations to achieve optimal performance and scalability.

Infrastructure planning

Planning is crucial for the successful expansion or upgrade of network infrastructure. This involves assessing future network requirements, budgeting and scheduling activities to ensure the network evolves in alignment with organisational goals.

Infrastructure maintenance

Regular maintenance activities keep the network operating smoothly. This includes updating software, replacing outdated hardware and performing routine checks to prevent potential issues.

Pricing for ServiceNow Enterprise IT Asset Management Get pricing here for ServiceNow IT Asset Management (ITAM). Manage software licences and hardware assets with intuitive workflows and lifecycle visibility. Get Pricing
ServiceNow for network infrastructure

Network infrastructure not only sits at the heart of today's digital systems—it's also the centre of modern business capabilities. ServiceNow IT Asset Management (ITAM) offers a comprehensive solution that simplifies the management of hardware, software and cloud assets through a single, integrated platform. By automating the IT asset lifecycle, ServiceNow aids organisations in controlling costs, minimising risks and optimising network infrastructure efficiency. Its suite, equipped with AI and native intelligence, provides critical insights into IT asset costs, usage and compliance, enabling informed decision-making and streamlined operations. 

ITAM offers a comprehensive suite of tools and features, including software and hardware asset management, cloud cost management and the full lifecycle management of enterprise assets. Reduce IT expenditure and mitigate risk while optimising operational efficiency and give your infrastructure the support it needs to ensure smooth and secure operation. ServiceNow makes it all possible. 

Want to learn more about how to secure a reliable network infrastructure and streamline your IT operations? Click here to demo ServiceNow ITAM!

Dive Deeper with IT Asset Management with ServiceNow Built on the Now Platform®-IT Asset Management includes powerful platform capabilities so you can simplify asset tracking across your organisation. We play nice with existing software- IT Asset Management easily integrates with partner and third‑party applications. Demo ITAM Contact Us
Resources Articles What is ServiceNow? What is ITAM (IT Asset Management)? What is enterprise asset management (EAM)? Analyst Reports Gartner® Market Guide for Software Asset Management Tools Data Sheets The value of Hardware Asset Management Software Asset Management Hardware Asset Workspace Ebooks The Gorilla Guide to IT Asset Management success Asset Management (IT and Beyond) — Current State and Near-Term Outlook The ultimate spend-smart IT asset management approach for digital transformation White Papers Next-generation ITAM What is SaaS Licence Management? Next-Generation Software Asset Management