Learn how you can reduce costs, respond quickly, and deliver a seamless customer experience with ServiceNow.
Customer Experience Intelligence Report ANZ Customers are waiting longer than ever. Learn how to provide fast and accessible service with empathy. Read Report Read Infographic
Insights to happier customers and employees
Serve Customers Faster
Be your customer's top choice Customers are demanding fast and accessible service. If you don’t get it right, they will do business elsewhere. Read Stats
Remove Bottlenecks
Reduce customer frustrations Streamlining operations is the fastest and most productive way to provide frictionless experiences. Find Out How
What Customers Want
What customers want in CX More than 50% of customers said they want to deal with few people and resolve issues faster. Read Report
Connecting Silos
Eliminate silos and unite teams Streamline operations to boost efficiency and minimise customer and employee frustrations. Read Report
Make AI An Ally
Make AI an ally Almost half of ANZ customers trust that AI will help improve customer service. Find Out More
Transparency In AI
AI transparency is key Let customers know you are using AI, what data is being collected, and that there is human oversight. Find Out More
Gold Coast Health gains more patient time See how Gold Coast Health innovates with ServiceNow so doctors can spend more time with their patients. Read Story
NEC is transforming field service experiences See how NEC drives seamless experiences for customers and employees with ServiceNow. Read Story
Australian DTA is transforming experiences See how DTA has revolutionized government ICT procurement with ServiceNow. Read Story
Western Sydney University offers digital transformation for all See how WSU is delivering a consistent digital experience to students and staff with ServiceNow. Read Story
Find out how your organisation can move ahead with AI Embrace AI and a single system of action to build a responsive, personalized customer experience. Resolve issues quickly, offer self-service, and deliver more than your customers expect. Watch Video Get Infographic
Talk to an expert Put the power of generative AI behind your customer service strategy and optimise your workforce. Elevate your customer experience and reduce costs to boost your bottom line. Connect With Us
Contact Demo