I’m thrilled to announce that ServiceNow has been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms1 for the fifth consecutive year. We believe this recognition is an acknowledgement of our unwavering commitment to empower organizations with the low-code tools they need to thrive in today's business environment.
As the world continues to evolve, so do the needs of organizations across industries. Our mission has always been to stay updated on the changes and help ensure our customers have the most advanced toolbox at their fingertips. For us, being named a Leader acknowledges our position in the dynamic low-code landscape and reinforces our dedication to our customers.
At the heart of our success in the low-code space is ServiceNow® App Engine. This powerful product is designed to meet the diverse needs of large enterprises. It enables them to streamline operations, modernize legacy applications, and automate complex, manual workflows.
Whether you’re addressing the challenges of manufacturing, financial services, telecommunications, the global public sector, or any other major industry, App Engine lets anyone automate company-specific manual processes through:
- Generative AI: The future of enterprise technology lies in the power of AI. That's why we've infused generative AI (GenAI) into everything we do on the Now Platform, including App Engine. With Now Assist for Creator, developers can use less code and more natural language to generate code, flows, analytics, and even apps. This can both save time and improve work by reducing errors and overall costs.
- Tools for developers of all skills: The App Engine suite of tools adjusts to all skill levels by providing access to the development tool set most appropriate for each individual, from casual business users to seasoned developers. Seasoned and mid-skilled developers benefit from the robust tool set in App Engine, while business users can use Creator Studio to convert processes into apps with no coding. Giving users tools to match their abilities opens the platform to a broad audience, enabling more users to contribute to automating manual tasks and optimizing collaboration.
At ServiceNow, our customers are at the heart of everything we do. Their success stories inspire us to continuously innovate and push the boundaries of what's possible with the Now Platform.
By closely listening to our customers, we continue to grow our platform to meet the demands of the modern enterprise, particularly in areas such as GenAI, tools for both developers and business users, and enterprise-grade workflow automation.
The ServiceNow low-code platform is versatile, addressing a wide range of use cases and providing the ability for anyone in any organization to contribute to digital transformation. This broad applicability underscores the platform's flexibility, making it a key tool for enterprises seeking to automate processes, modernize legacy systems, and drive innovation.
ServiceNow's impact spans every industry, thanks to its versatile and reliable solutions tailored to meet the specific needs of various sectors. Our low-code App Engine helps ensure no sector is left behind in the digital transformation journey, building trust with our diverse customer base.
We wouldn't be where we are today without the trust and support of our customers. As we celebrate this recognition, we extend our gratitude to all our customers. Your success is our success.
We're excited to keep innovating and driving value for your organizations in the years to come. Together, we’ll continue to shape the future of enterprise technology, creating a world where work flows seamlessly and innovation knows no bounds.
Read the full, complimentary Gartner Magic Quadrant report.
1 Gartner, Magic Quadrant for Enterprise Low-Code Application Platforms, Oleksandr Matvitskyy, Kyle Davis, Akash Jain, 16 Oct. 2024
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