View Legacy Notify conference calls

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Applications that use Notify, such as Incident Communications Management, can launch and maintain conference calls between involved parties.

    Before you begin

    Role required: notifynow_admin

    About this task

    This content applies only to the Legacy Notify application, available prior to the Geneva release. For information about the Notify application available starting with Geneva, see Notify.

    Procedure

    1. Navigate to All > Notify > Conference Calls.
      You can also access conference call information from the relevant record, such as the Conference Calls related list in an incident communication plan record.
    2. Click a conference call in the list to view details.
      Figure 1. Notify Conference Call Details
      Notify Conference Call Details form, which includes a list of call participants
    3. Click the arrow beside the check box to expand a Participant entry.
      This shows participant session information, including details of the conference calls that the participant has been involved in.
    4. Click a Participant name to see more detailed information about that participant.
      Figure 2. Notify Conference Call Participant Details
      Notify Conference Call Participant Details form, which provides additional details about each conference call participant