As a Notify administrator, you can mute, unmute, and kick participants on a
conference call.
Before you begin
Role required: notifynow_admin
About this task
This content applies only to the Legacy Notify application, available prior to the
Geneva release. For information about the Notify application available starting with
Geneva, see Notify.Muting a participant prevents that person from speaking on the
conference call but does not notify any participants, including the muted
participant. Kicking a participant removes that person from the conference call and
sets the Response field for the participant session to
kicked.
Procedure
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Navigate to .
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Select an active conference call.
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In the Notify Conference Call Participants related list,
select a participant.
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Click the button for the action you want to perform, such as
Mute to mute the participant.
You can perform these actions for multiple participants as a single operation
using the Actions on selected rows choice list on the
Notify Conference Call Participants related
list.