Add an item to the wish list in Service Portal

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Add catalog items or record producers to the wish list to review them when required.

    Before you begin

    Role required: requester

    Procedure

    1. Navigate to All > Service Portal > Service Portal Home.
      The Service Portal homepage is displayed.
    2. Select a catalog item or record producer from Service Catalog.
    3. Click the Add to Wish List icon (Icon to add to the wishlist) in the Ordering widget.
      Note:
      When you edit an item that is added to the wish list, the Update Wish List icon (Icon to update wishlist) is displayed in the corresponding Ordering widget.
    4. Click View Wish List from the confirmation message or the Wish List menu option on the main navigation bar.
      The wish list details page is displayed.
    5. If required, perform any of these actions.
      OptionDescription
      Remove Item To remove an item from the wish list, click the Remove Item icon ( Icon to remove item).
      Clear Wish List To clear the wish list, click Clear Wish List.
      View the Catalog To navigate to the Service Catalog landing page, click View the Catalog.
    6. To navigate to any wish list item page, click the image or name of the item in the wish list details page.
      Note:
      This does not open a new instance of the item, but the instance that is in the wish list, where you can edit the details.