Enabling application service maps

  • Release version: Xanadu
  • Updated August 6, 2025
  • 1 minute to read

    • Service maps map application services based on traffic between the workloads in Kubernetes using Istio or Linkerd service meshes or a ServiceNow DaemonSet, and sends that information to the ServiceNow instance.

    Application service maps map the traffic between the workloads in Kubernetes using Istio or Linkerd service meshes or a ServiceNow DaemonSet as part of KVA installation. For more information, see Install Agent Client Collector for Kubernetes – Visibility.

    • If you use a ServiceNow DaemonSet, a pod runs on each Kubernetes node and reports new connections it detects to the main Informer pod every 60 seconds. To find out how to enable the application service maps using a ServiceNow DaemonSet, see Enable service maps using DaemonSet.
    • If you use service meshes, have a Prometheus server, and provide the Prometheus URL, the Informer queries the Prometheus server periodically to get information on connections reported by the service mesh. To find out how to enable the application service maps using Istio or Linkerd service meshes, see Enable service maps using service meshes.