Components installed with Service Mapping Plus

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Several types of components are installed with activation of the Service Mapping Plus plugin, including tables and scheduled jobs.

    Note:
    The Service Mapping Plus application is available in the ServiceNow Store.

    Scheduled jobs installed

    Scheduled job Description
    Update statistics for application service readiness dashboard Refreshes the information displayed on the Application service readiness dashboard. Runs hourly. In addition, runs when the Check Readiness button is selected on the Application service readiness dashboard. The system doesn't trigger this scheduled job sooner than five minutes since the last run.

    Tables installed

    Table Description
    ML-Related Service Status [ml_related_service_status] Contains the information about the ML-related issues in mapped application services.
    Top ML Error Services [top_ml_err_services_list] Contains the list of up to 10 application services containing the largest number of ML-related issues.
    ML Dashboard Prerequisites [ml_dashboard_prerequisites] Contains the links to forms and tables that require setting up for mapping based on ML and the status information for these configurations.
    AFP Training Status [afp_training_status] Contains the status of application fingerprint training.
    Connection Suggestions Training Status [connection_suggestion_training_status] Contains the status of connection suggestions.
    ML P2P ETA Calculation Constants [sa_ml_p2p_eta_values_list] Stores the information on how the system calculates the time remaining for connection suggestion training.

    Properties Installed

    Property Description
    sa.asc.logger_level Adds messages to the system log for the application service candidate.
    • Type: string
    • Default value: error
    • Other possible values: debug
    Note:
    Setting the property to debug displays both debug and error messages.
    sa.topdown.enable_cmdb_based_mapping This property enables CMDB-based mapping using the CMDB instead of the MID Server.
    • Type: boolean
    • Default value: false
    • Other possible values: true
    sn_sm_scoped_app_app.sa.unified_map.enabled Enables access to the Unified Map through the Service Mapping workspace.
    • Type: boolean
    • Default value: false
    • Other possible values: true
    sn_cmdb_ws.node.map.max.edge.count To limit performance, this property sets the limit for the connections included on the Unified Map.
    • Type: integer
    • Default value: 250
    Note:
    Values exceeding the default amount might cause performance issues (because Unified Map loads all elements and related details when opened).