Set up Alibaba Cloud service accounts

  • Release version: Xanadu
  • Updated June 16, 2026
  • 1 minute to read

    • Create Alibaba Cloud infrastructure service accounts on the ServiceNow AI Platform to access your Alibaba Cloud account during Alibaba Cloud discovery.

    Before you begin

    Verify that Alibaba Cloud API credentials have been created. For more information, see Create Alibaba Cloud API Credentials.

    Retrieve the Account ID, which can be found under Root Account or RAM User in the Alibaba Cloud Console. For more information, see the Alibaba Cloud documentation.

    Role required: discovery_admin

    Procedure

    1. In the navigation filter, enter cmdb_ci_cloud_service_account.list.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Cloud service account new record form
      Field Description
      Name A unique name for the Alibaba Cloud service account.
      Account Id Compartment ID, which is the Alibaba Cloud Account Identifier of the compartment associated with this service account.
      Discovery Credentials Name of credentials created for an Alibaba Cloud.
      Datacenter URL URL of the datacenter.
      Datacenter Type The Alibaba Cloud datacenter [cmdb_ci_Alibaba_datacenter].
      Accessor account Account name associated to the discovery credentials.
    4. Select Submit.

    What to do next

    Create a Discovery Schedule for Alibaba Cloud.