Assign an administrator to Service Reliability Management

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • Add people from your ServiceNow instance to administer the ( your service operations.

    Before you begin

    The SRM admin can create and set up new teams, and view and modify data across all Service Reliability Management teams.

    Role required: admin

    Procedure

    1. Navigate to All > Service Operations Workspace > Overview.
    2. In the Service Operations Management tile, select Configure.

      Service Operations Management tile

      You’re taken to Service Operations Management
    3. Navigate to Assign and activate > Assign admin roles.
    4. Enter user names in the field.
    5. Select Save.