Edit a reliability indicator

Update the details of a reliability indicator when required.

Before you begin

Role required: sn_srm_manager or sn_srm_admin or sn_srm_user

If you update the Service Level Objective (SLO) during an active measurement period, it might result in inconsistency in the graphs.

Procedure

1. Navigate to Workspaces > Service Operations Workspace.
   You are taken to your SRM homepage.

   Note:

   If you have other SOW applications, and depending on your assigned roles, that homepage may not be the SRM homepage. It is the SOW homepage instead, with SRM alerts and incidents included in your metrics. In that case, to view SRM specific areas, select SRM modules from the left navigation pane.
2. Select the Services page icon ().
3. On the Services Overview page, select the service for which you want to edit reliability metrics.
4. Select the Reliability metrics tab.
5. Select to open the reliability metric that you want to modify.
6. Edit the details as required.
7. Select Save.