Health Log Analytics

  • Release version: Xanadu
  • Updated August 28, 2024
  • 1 minute to read
  • The ServiceNow® Health Log Analytics application helps prevent IT issues before your users are affected. It helps you identify the root cause of an issue by enabling you to triage related logs and analyze the raw data.

    Health Log Analytics collects raw log data streaming into your instance and structures textual data into key-value pairs. It detects meaningful patterns in the data, and when it discovers an anomaly, it sends an event to the Event Management application.

    Health Log Analytics is available in the ServiceNow Store.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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    Health Log Analytics licensing

    The ServiceNow AI Platform® uses a licensing method where your organization is billed for using Health Log Analytics, which is available as a separate license from ITOM Health. The ServiceNow Product Documentation doesn't provide information on prices, packaging, or other details determined by your organization customer contract. For general information about licensing and subscriptions, see ITOM/OT SU Licensing and subscriptions.

    Dependencies

    For a list of Health Log Analytics plugin dependencies, see Plugins or applications installed with ITOM Health.

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