Zurich Patch 4 Hotfix 1

  • Release version: Zurich
  • Updated December 23, 2025
  • 1 minute to read

    • The Zurich Patch 4 Hotfix 1 release contains fixes to these problems.

    Build information:
    Build date: 12-20-2025_0947
    Build tag: glide-zurich-07-01-2025__patch4-hotfix1-12-19-2025
    Important:
    For more information about how to upgrade an instance, see ServiceNow upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note:
    This ServiceNow AI Platform® major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.

    Fixed problem

    Problem Short description Description Steps to reproduce

    Mobile Studio

    PRB1974465

    Mobile AI Builder (id = sn_maib) plugin oob_apps/now-mobile-ai-builder.properties should have mode = optional to ensure it is not installed in base instance

    Mobile AI Builder (id = sn_maib) is installed as it is marked as mode = core in oob_apps/now-mobile-ai-builder.properties.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.