Show CI related items events on a timeline

  • Release version: Washingtondc
  • Updated February 13, 2024
  • 1 minute to read

    • Show related items events, such as incidents and changes, associated with the CIs on the map, across a time range.

    Before you begin

    Role required: See general role requirements at Unified Map

    About this task

    Select a CI on the map to show its related items on the timeline, or select an empty space on the map to show related items for all of the CIs on the map. Multiple related items from the same date are grouped into a badge which shows the number of related items in the group.

    The time range of timelines stretches from six months in the past through six months into the future, relative to the current time. An event that occurred outside of this time range, doesn't appear on the timeline. However, such events might still appear in the corresponding Related items pane and a CI badge might show data for those related items.

    A timeline uses a marker to filter out CIs that were created after the marker date, and doesn't affect related items on the timeline. Set the marker to visualize topology changes in the CMDB until a specific point in time. Maps are synchronized with their associated timelines, showing the CIs and relationships as they existed at the marker's date and time. For example, CIs that were created after the marker's date and time, don't appear on the map.

    As an administrator, you can configure some properties of the timeline, such as which related items details appear on timelines. For more information about configuring timelines, see Configure related items.

    Show related items events in a timeline, as follows:

    Procedure

    • Move to the marker to show its date setting.
    • Move to a related items badge to show details about the related items for that point of time.
    • Drag the marker to another date to be set as a marker.
    • Zoom in or out to extend or to shrink the range of dates that show on the timeline.
    • Select the More options button and then select Replace marker, Clear marker, or Add marker to manage the marker.
    • Select Now to set the marker to current time.

    What to do next

    Select the Toggle visibility of the timeline icon (Toggle visibility of the timeline) to show or hide the timeline.