Monitoring Technology Dashboard for HTTP
Summarize
Summary of Monitoring Technology Dashboard for HTTP
The HTTP Monitoring Technology Dashboard enables users to monitor the response times of HTTP and HTTPS URLs, identify the most significant URLs in their infrastructure, and view recent alerts related to those URLs. It displays the top five URLs with the highest metric readouts over the past six hours and the 50 most recent active alerts.
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Key Features
- Dashboard Navigation: Access the dashboard through All > AIOps Dashboards > Monitoring Technology Dashboards > HTTP.
- Metrics Tab: Shows the top five performing metrics linked to your monitored URLs.
- Alerts Tab: Displays the 50 most recent alerts, providing insights for system remediation.
- Customization: Modify widget appearances, including data parameters and time ranges, and create custom dashboards.
Prerequisites
- Work within the Agent Client Collector Monitoring scope.
- Ensure the roles agentclientcollectoradmin and dashboardadmin are enabled.
- Enable Metric Intelligence on the MID Server.
- Activate the HTTP Entry Points Events and Metrics policies for metric to CI mapping.
- Ensure the clotho plugin version 1.19.0.10 or higher is enabled.
Key Outcomes
By effectively using the HTTP Monitoring Technology Dashboard, customers can proactively manage and optimize their web services, quickly respond to alerts, and enhance overall system performance. This tool provides valuable insights that aid in troubleshooting and maintaining service reliability.
With the HTTP Monitoring Technology Dashboard you can monitor the response time of your http and https URLs. By using the dashboard, you can identify the URLs with the highest metric readouts in your system's infrastructure, and view the most recent active alerts on those URLs.
Monitoring Technology Dashboard for HTTP overview
The HTTP Monitoring Technology Dashboard shows the five URLs with the highest metric readouts during the past six hours. The dashboard also shows the 50 most recent active alerts on those URLs.
To view the dashboard, navigate to and select HTTP.
Using the Monitoring Technology Dashboard for HTTP
- Ensure that you’re working in the Agent Client Collector Monitoring scope in your ServiceNow instance.
- Ensure that the agent_client_collector_admin and dashboard_admin roles are enabled.
- Enable Metric Intelligence on the MID Server.
- Ensure that the HTTP Entry Points Events and HTTP Entry Points Metrics policies are enabled.
Enabling these policies activates metric to CI mapping.
- Ensure that the clotho plugin version 1.19.0.10 or above is enabled.
- After upgrading from a previous version, follow the procedure described in the ACC-M Dashboard Filters are not working when upgraded from Tokyo/Utah to Vancouver [KB1438042] article in the NOW Support Knowledge Base.
| Tab | Description |
|---|---|
| Metrics | Displays the top 5 performing metrics that are associated with the URLs in your system. |
| Alerts | Displays the 50 most recent alerts that are associated with the URLs in your system. Alerts help you to remediate your system by providing information on problematic behavior. |
On the right side of widgets displaying a single metric, you can select the More options icon (
) and select Change group by. Select the category you want to view the metric by: Host name, Class, Operating System, or OS Version.
Point to the relevant widget to view a specific datapoint and all of its details in a pop-up window.
Use the Time range filter to filter the time range for which you want metric data to display on the dashboard.
You can customize the appearance of the individual widgets on the HTTP Monitoring Technology Dashboard. For example, you could change the data parameters that display for the Response Time metric, like the time range that the response time is displayed. You can also include the customized widgets when you’re creating a custom dashboard. For more information, see Customize the Monitoring Technology Dashboard.