Azure Service Bus Topic pattern-based discovery

  • Release version: Xanadu
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of Azure Service Bus Topic pattern-based discovery

    The Azure Service Bus Topic pattern-based discovery in ServiceNow enables automated detection and mapping of Azure Service Bus Topics within your cloud environment. This capability is part of the Discovery and Service Mapping Patterns, which help populate both CMDB and non-CMDB tables with detailed information about Azure resources. To effectively use this pattern, customers must meet Azure discovery prerequisites, enable the pattern, and configure discovery schedules appropriately, especially when working with Azure GovCloud (US).

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    Key Features

    • Pattern Activation and Updates: The Azure Service Bus Topic discovery pattern is disabled by default. From Visibility Content version 6.28.0 onward, enabling or disabling patterns is not treated as a customization and patterns receive regular updates, resetting to the latest predefined version upon upgrade while retaining activation state.
    • Discovery Data Storage:
      • Non-CMDB Tables: Extended inventory data from the Azure - Service Bus Topic - Extended Inventory (LP) pattern is stored here. Customers can access these tables via ServiceNow’s Configuration > Azure section.
      • CMDB Tables: Core resource data is stored in the CMDB tables, specifically the cmdbcicloudtopic table, capturing essential topic details and statuses.
    • Comprehensive Field Information: The discovery captures key properties such as enablement of batched operations and partitioning, location, message size limits, subscription counts, resource group, status, and unique identifiers, providing a thorough inventory of each Azure Service Bus Topic.
    • CI Relationships: The pattern establishes important configuration item relationships, linking Cloud Topics to resource groups, Azure datacenters, and other cloud resources, supporting comprehensive dependency mapping in the CMDB.

    Practical Considerations for ServiceNow Customers

    • Ensure that Microsoft Azure discovery prerequisites are fulfilled before activating the Azure Service Bus Topic pattern.
    • Activate the pattern via the Discovery and Service Mapping Patterns application as it is disabled by default.
    • When discovering Azure GovCloud (US) accounts, configure the discovery schedule with the correct datacenter URL and Azure service account settings.
    • Review discovered data in both CMDB and non-CMDB tables to gain complete visibility into Azure Service Bus Topics and their configurations.
    • Use the discovered CI relationships to maintain accurate service maps and support impact analysis and operational workflows.

    By leveraging this pattern, ServiceNow customers can maintain an up-to-date and detailed view of their Azure Service Bus Topics, improving cloud resource management and operational insight within the ServiceNow platform.

    Discovery and Service Mapping Patterns finds Azure services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the Microsoft Azure discovery prerequisites
    For more information, see the prerequisites section in Microsoft Azure Cloud components discovery using patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering Azure GovCloud (US) accounts requires using a datacenter URL when setting up an Azure service account. For more information, see Set up Azure service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Azure - Service Bus Topic - Extended Inventory(LP) pattern.

    You can review the non-CMDB Azure tables by navigating to All > Configuration > Azure. You can also search the navigation filter for the specific pattern name.

    Table 1. Azure Service Bus - Topic [cmdb_azure_service_bus_topic]
    Field Description
    Enable Batched Operations [enable_batched_operations] Indicates whether batched operations are enabled for the topic.
    Enable Partitioning [enable_partitioning] Specifies if the topic is partitioned to support scalability.
    DC Location [location] The geographical region where the topic is deployed.
    Max Message Size In KB [max_message_size_in_kb] The maximum size of any message that can be sent to the topic, measured in kilobytes (KB).
    Max Size In MB [max_size_in_mb] The maximum storage limit for the topic in megabytes (MB).
    Object Id [object_id] The unique identifier for the topic resource.
    Status [status] The status of the topic resource. For example: Active or Disabled.
    Subscription Count [subscription_count] The number of active subscriptions associated with the topic.
    Resource Group [resource_group] Name of the resource group.
    Subscription ID [subscription_id] The subscription ID.
    Configuration Item [configuration_item] References the Cloud Topic [cmdb_ci_cloud_topic] table.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Azure - Service Bus Topic - Extended Inventory(LP) pattern.

    Table 2. Cloud Topic [cmdb_ci_cloud_topic]
    Field Description
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Location [location] The geographical region where the topic is deployed.
    Name [name] The name of the topic within the Service Bus namespace.
    Object ID [object_id] The unique identifier of the resource in the following format: /subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.ServiceBus/namespaces/{namespaceName}/topics/{topicName}
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Description [short_description] Description of the resource or service.

    CI relationships

    The pattern creates these relationships to support discovery.

    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Contains::Contained by Cloud Topic [cmdb_ci_cloud_topic]
    Resource Group [cmdb_ci_resource_group] Contains::Contained by Cloud Topic [cmdb_ci_cloud_topic]
    Cloud Topic [cmdb_ci_cloud_topic] Hosted on::Hosts Azure Datacenter [cmdb_ci_azure_datacenter]
    Azure Service Bus - Topic [cmdb_azure_service_bus_topic] References Cloud Topic [cmdb_ci_cloud_topic]