Dynatrace Observability tab for Service Observability

Dashboard and charts on the Dynatrace Observability tab of the Service Details page in the SOW.

Application > Service dashboard

This dashboard displays performance metrics for the selected service.

Note:

If the dashboards have been customized, they might not reflect the information shown on this page.

Table 1. Basic metrics

Chart	Description	Data source
Rate	Aggregate rate of transactions through the service.	Dynatrace
Error %	Percent of transactions that have an error.	Dynatrace
Latency	Aggregate duration of transactions through the service, in milliseconds.	Dynatrace
Client error rate	Rate of errors the service clients experienced.	Dynatrace
Client throughput	Rate of client requests for this service.	Dynatrace
Client response time	Response time for client requests on this service, in milliseconds.	Dynatrace
Total DB connections	Number of databases that this client has connections to.	Dynatrace
DB connection errors	Number of errors received by the client when trying to access databases.	Dynatrace
Time spent in database calls	Duration of requests to databases, in milliseconds.	Dynatrace

Table 2. Transactions

Chart	Description	Data source
Key Request Count	Each line represents the throughput of a key transaction through the service. Hover over a point to view the different transaction names.	Dynatrace
Key Request Error %	Each line represents the percentage of errors on a key transaction in the service. Hover over a point to view the different transaction names.	Dynatrace
Key Request Response Time	Each line represents the response time for a key transaction on the service. Hover over a point to view the different transaction names.	Dynatrace

Compute > Host dashboard

This dashboard displays metrics for hosts related to the service.

Chart	Description	Data source
CPU utilization	Percent of the host processing power being consumed.	Dynatrace
Memory utilization	Percent of memory the host is using.	Dynatrace
Disk utilization	Percent of disk space being used.	Dynatrace
All Active Hosts	Information for all hosts the service is actively using. Select a host link to view more detailed information.	CMDB
All Active VM Instances	Information for all virtual machines (VM) the service is actively using. Select a VM link to view more information.	CMDB

Databases > MySQL

This dashboard displays metrics for MySQL databases related to the service.

Chart	Description	Data source
CPU utilization	Percent of the database's processing power being consumed.	Dynatrace
Memory utilization	Percent of memory the database is using.	Dynatrace
Availability	Percent of time the database is available.	Dynatrace
Connections	Number of connections to the database.	Dynatrace
Slow queries	Number of database queries that have been categorized as slow by the APM.	Dynatrace
All MySQL Instances	Information for all databases the service is actively using. Select a database link to view more detailed information.	CMDB

Databases > PostgreSQL

This dashboard displays metrics for PostgreSQL databases related to the service.

Chart	Description	Data source
Scheduled Checkpoints	Average number of scheduled checkpoints that were performed.	Dynatrace
Buffers Written for Checkpoint	Average number of buffers written during checkpoints.	Dynatrace
Buffers Written by Background Writer	Average number of buffers written by the background writer.	Dynatrace
Buffers Allocated	Average number of buffers allocated.	Dynatrace
Checkpoint Write Time	Time in milliseconds spent writing files to disk.	Dynatrace
All PostgreSQL Instances	Information of all databases the service is actively using. Select a database link to view more detailed information.	CMDB