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Report on ALL ci related to an application

Hi, I need to create a report (List) that will show all ci's that appears in the relationships part of the application form. I created a report on cmb_rel_ci and then created an interactive filter on application. My questions : 1/ Is it possible to r...

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ServiceNow University Login Issue – MFA Email Missing

HiI’m trying to log in to ServiceNow University, but I’m not receiving the MFA code in my email inbox.I’ve attempted to log in 4–5 times, and each time it displays the message: “MFA code sent to your email address”, but no email is received. Could yo...

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My servicenow deveoper account is locked

I am not able to login into my instance. It asks me for biometric, for some passkey which I don't have. They do have an option of receiving a code on your email, but I never receive any code on my email. What should I do? Feels like I am stuck in a l...

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flow designer script

Hi All, I am getting two or more sysid via flow varible in the flow designer,  I neded to pass one by one sysid in the another subflow flow along with group name , but it takeing only first sysid other sysid is not taking .I have designed using the f...

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Assigned gropup in workflow

In a workflow, action inputs, fields is there a way to note the assignment group in a filter, column without having to open every workflow? If not here, where else can we view this information on. I an see this a list view for Assignment Rules but no...

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Is it possible to show additional information in the attachment card of

For Incidents I need to add addtional information in the entries of the attachment card. The information resides in the sys_attachment table and should be shown underneath the size e.g. Uploaded by: <sys_created_by". Can anybody describe what has to ...

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Link in Record Producer form

Hi All,Is it possible to place a clickable link on record producer form, clicking on it should show few variables?   Thanks!

  • Question

sam pro plugin

Hi teamhow to get the Sam pro plugins requested form HI Portal and how install Sam pro pluginsThanks, and RegardsBharath 

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redirect from service portal item

How to redirect customers from a service portal to another site? In CSM portal, when customer tries to open an item/record producer(ex: "Hardware Order"), instead of opening form, can we redirect to another site?How can this be achieved?

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Export functionality for form view

Hi Community, I know that we can remove the export option for tables list view. How to restrict or remove export option from form view? I can see end users can export form data in pdf format. Can we restrict/remove export option on form view as well?...

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how to create or see the investment portal

Hello all,   What role is required to view the investment portal? The docs indicate that the Create an investment board (servicenow.com) it_project_manager or it_project_user is required to create the investment board, but what if we want users to ac...

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Complete assessments after due date

I recently sent out application health assessments using the assessments framework in ServiceNow. I gave people 3 weeks to respond. Should have been long enough. Alas, I had about 5 people with in-progress assessments that did not complete them befor...

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Business and Technical Management services

Can someone please tell me what is the appropriate way to connect Business Services to incidents and changes?  We are implementing CMDB and EA modules.  We already have ITSM and SAM in place.  I am trying to figure out the best way to develop insight...

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