Turn on the Flow execution analysis skill

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Turn on the flow execution analysis skill to summarize flow execution details and generate recommendations for flow in an error state.

    Before you begin

    • Install the ServiceNow Otto for Creator application. See .
    • Role required: flow_designer or admin

    Procedure

    1. Navigate to All > AI Admin Hub > Skills.
    2. In the workflow list, select Creator.
      List of cards displayed when selecting AI skills for Creator
    3. From the list of skills, select Available.
    4. In the Flow execution analysis card, select Turn on.
    5. In the Flow execution analysis card, verify that the skill is active.
      Flow execution analysis skill listed as active skill