Turn on the flow generation skill

  • Release version: Australia
  • Updated July 29, 2026
  • 1 minute to read

    • Turn on the flow generation skill to use generative AI to create and edit flows.

    Before you begin

    • Install the ServiceNow Otto for Creator application. See .
    • Role required: admin

    About this task

    Important:
    The Flow generation skill requires a separate subscription to ServiceNow Otto for Creator.

    Procedure

    1. Navigate to All > AI Admin Hub > Skills.
    2. In the workflow list, select Creator.
      List of cards displayed when selecting AI skills for Creator
    3. In the Flow generation card, select Turn on.
    4. In the Flow generation card, verify that the skill is active.
      Flow generation skill listed as active skill

    What to do next

    Grant the now.assist.creator and flow_designer roles to each user who will use the flow generation skill.