Combined Dispute Rules Content Pack for Nacha release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 3 minutes to read
  • Consolidated page of all release notes for Dispute Rules Content Pack for Nacha from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Dispute Rules Content Pack for Nacha release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Dispute Rules Content Pack for Nacha to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Dispute Rules Content Pack for Nacha.

    Release Release notes

    Zurich

    Decision tables for ACH dispute processing
    Streamline dispute processing by validating ACH transaction details and questionnaire answers against the eligibility rules in the decision tables included in this application.
    Supporting Knowledge Base article
    Verify chargeback eligibility with the included Knowledge Base article that contains a table of reason codes and chargeback rules.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Dispute Rules Content Pack for Nacha features.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some Dispute Rules Content Pack for Nacha features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Dispute Rules Content Pack for Nacha features or functionality were deprecated.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Dispute Rules Content Pack for Nacha.

    Release Release notes

    Zurich

    Install Dispute Rules Content Pack for Nacha by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Dispute Rules Content Pack for Nacha we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Dispute Rules Content Pack for Nacha, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Dispute Rules Content Pack for Nacha we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Dispute Rules Content Pack for Nacha we have noted them here.

    Release Release notes

    Zurich

    • Run chargeback eligibility rules and derive ACH dispute categories and reason codes based on Nacha guidelines.
    • Determine chargeback eligibility using an integrated KB article that contains rules and conditions.

    See [Placeholder link text to key bundle-finso.dispute-rules-content-pack-nacha-landing-page] for more information.

    Australia

    No updates for this release.