Combined Performance Analyzer release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Performance Analyzer release notes for upgrades from Zurich to Australia

    This consolidated release notes page helps ServiceNow customers prepare for upgrading Performance Analyzer from the Zurich release to the Australia release. It summarizes new features, changes, removals, deprecations, activation instructions, and relevant considerations across these releases, providing a comprehensive view of what to expect during and after the upgrade.

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    Key Features

    • Zurich release features:
      • Filter performance data by duration (ranging from last 15 minutes to last 7 days) to view aggregate metrics such as total UI time and download time.
      • Application-level metrics filtering by UI and download times, plus page route performance insights.
      • Page route metrics that include detailed interaction data like timestamps and interaction types.
      • Interaction-specific waterfall views showing resource-level details during user interactions.
    • Australia release new features and improvements:
      • Deep linking capabilities to save and share specific views, facilitating collaboration.
      • Grouping pages by variant to help identify performance issues more effectively.
      • Filters for client interaction lists to investigate performance problems at the user level.
      • Enhanced waterfall views showing macroponent associations with server-side calls, aiding in tracing API calls to UI components.

    Key Changes

    • No features or functionality were removed or deprecated between Zurich and Australia releases.
    • The Australia release introduced enhancements primarily focused on improved analysis and collaboration capabilities, such as deep linking and grouping by variant.

    Activation and Installation

    Performance Analyzer is automatically available starting with the Zurich release on your instance. For earlier releases, installation is required via the ServiceNow Store by submitting a request. This holds true for both Zurich and Australia releases.

    Additional Considerations

    • No updates or changes were introduced regarding additional system requirements, browser compatibility, accessibility, or localization between Zurich and Australia.

    Practical Impact for ServiceNow Customers

    Upgrading to Australia enhances your ability to diagnose and troubleshoot application performance by enabling easier sharing of analysis views, refined filtering options to pinpoint user-specific issues, and detailed waterfall views that link UI components to backend calls. The upgrade process is streamlined since Performance Analyzer is included automatically from Zurich onward, requiring no separate installation for supported releases.

    Consolidated page of all release notes for Performance Analyzer from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Performance Analyzer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Performance Analyzer to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer on earlier instances, install Performance Analyzer from the ServiceNow® Store.

    Australia

    Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer for earlier instances, install Performance Analyzer from the ServiceNow® Store.

    New features

    Between your current release family and Australia, new features were introduced for Performance Analyzer.

    Release Release notes

    Zurich
    Filter by duration
    Select a duration from the last fifteen minutes to the last seven days to view the aggregate data from that time period for each of your applications. The aggregate data includes total UI time, download time, trends, and a comparison to previous performance over that duration.
    Application metrics
    Select an application to filter metrics by total UI time and download time, as well as view page route performance.
    Page route metrics
    Select a page route within an application to view interaction metrics including timestamps, interaction types, total UI time, download time, and record.
    Interaction metrics
    Select an interaction within a page route to view a waterfall with details for each resource on the page during that interaction.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Performance Analyzer features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    Deep linking
    Save and share links that replicate the same view for others.
    Group by variant
    Aggregate pages with data grouped by variant help you to identify performance issues.
    Filter client interaction lists
    Filters for client interaction lists enable you to investigate user-specific performance issues.
    Waterfall view
    The waterfall view displays which macroponent is associated with server-side calls to help you trace API calls to specific UI components.

    Removed

    Between your current release family and Australia, some Performance Analyzer features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Performance Analyzer features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Performance Analyzer.

    Release Release notes

    Zurich

    Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Performance Analyzer we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Performance Analyzer we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Performance Analyzer, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Performance Analyzer we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Performance Analyzer we have noted them here.

    Release Release notes

    Zurich
    • View a waterfall or request flows displayed as executions sequences in a structured tree-like timeline.
    • Receive page load time data directly on the instance.
    • Access aggregated metrics by application and routes.

    See Performance Analyzer for more information.

    Australia
    • Group pages by variant to identity performance issues.
    • Filter client interaction lists to investigate user-specific performance issues.
    • View a waterfall with macroponent server-side calls.

    See Performance Analyzer for more information.