Combined Access Management release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Access Management Release Notes for Upgrades from Zurich to Australia

    This consolidated document provides ServiceNow customers with comprehensive release notes for Access Management upgrades from the Zurich release family through to the Australia release family. It highlights new features, changes, removals, deprecations, activation status, and other relevant upgrade information to assist in planning and executing a smooth upgrade process.

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    Key Features

    • Zurich Release Enhancements:
      • Machine Identity Access Controls: Enables fine-grained enforcement of access to REST or SOAP endpoints by defining which integrations can access specific data, enhancing security and governance.
      • Scripting Governance Tool: Introduces role-based scripting governance with a deny-by-default behavior for scripting privileges unless assigned the sncrequiredscriptwriterpermission role, improving platform security.
      • Datatype ACLs: Simplifies access control by allowing a single ACL to target all table columns of a specific data type, reducing redundant ACL definitions.
    • Australia Release Enhancements:
      • Access Analyzer v6.1: A self-service tool for AI administrators or creators to validate access controls within agentic assets (workflows and AI agents) on the ServiceNow AI Platform.
      • Preconfigured Query ACLs: Query ACLs now load automatically during plugin installation for most platform plugins, reducing the need to run the QueryRangeACLAuditor tool. Existing custom query ACLs are preserved but loaded as inactive.
      • Access Findings: Provides proactive detection and remediation by running daily base system access checks, surfacing prioritized misconfiguration findings with AI-powered remediation guidance.

    Changes

    • Australia Release:
      • Query ACLs are preconfigured and automatically loaded with plugin installation, optimizing security risk mitigation.
      • Core field and datatype ACL types are replaced with more comprehensive rules to optimize ACL volume and performance.

    Activation and Requirements

    Access Management is active by default as a feature of the ServiceNow AI Platform in both Zurich and Australia releases, requiring no additional activation steps.

    No new browser, localization, or accessibility requirements were introduced between Zurich and Australia releases for Access Management.

    Practical Considerations for ServiceNow Customers

    • Review and complete pre- and post-upgrade tasks to ensure a smooth transition from Zurich to Australia.
    • Leverage the Machine Identity Access Controls and Scripting Governance Tool to tighten security and governance post-upgrade.
    • Utilize Access Analyzer and Access Findings in Australia to maintain continuous validation and proactive remediation of access control configurations.
    • Understand that preconfigured query ACLs will reduce manual maintenance efforts but verify existing custom ACLs remain intact and review inactive ACLs as needed.

    Consolidated page of all release notes for Access Management from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Access Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Access Management to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Access Management.

    Release Release notes

    Zurich

    Machine identity access controls
    Enforce fine-grained access to data via REST or SOAP endpoints using Machine Identity Access Controls. This feature enables you to define which integrations can access specific data, confirming that the integrations only have access to the resources they need.
    Scripting Governance Tool tool and role
    Review and help reduce the number of users with scripting privileges using the Scripting Governance Tool. This tool helps improve platform security with scripting governance based on user role.

    A new deny-by-default behavior is enforced for scripting unless you have the snc_required_script_writer_permission role. After an upgrade or zBoot, this role is automatically assigned via the Conditional Script Writer group.

    Datatype ACL
    Simplify and help reduce redundant ACL definitions with Datatype ACLs. Create a single ACL to target all table columns of a specific data type, streamlining access control configurations.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Access Management features.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    Early Availability
    Query ACLs
    Query ACLs now load automatically during plugin installation for most platform plugins. These preconfigured ACLs reduce the need to run the QueryRangeACLAuditor tool to generate query ACLs. Store app query ACLs aren't included in preconfigured query ACLs. For more information about preconfigured query ACLs, see the Maintenance Information [KB2046494] article in the Now Support Knowledge Base.
    Existing custom query ACLs are preserved and loaded as inactive. To view inactive ACLs, use this command: <INSTANCE_URL>/sys_security_acl_list.do?[query_parameters]
    QueryRangeACLAuditor tool modifications are preserved.
    ACL types
    Core field and datatype ACLs are replaced with more comprehensive rules to optimize ACL volume.
    Access Analyzer
    Use ServiceNow® Access Analyzer v6.1, a tool designed for AI administrators or creators to validate the access controls configured within agentic assets (agentic workflows and AI agents) on the ServiceNow AI Platform.
    Important:
    Access Analyzer is available in the ServiceNow Store. For more information, visit ServiceNow Store.

    Removed

    Between your current release family and Australia, some Access Management features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Access Management features or functionality were deprecated.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Access Management.

    Release Release notes

    Zurich

    Access Management is a ServiceNow AI Platform feature that is active by default.

    Australia

    Access Management is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Access Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Access Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Access Management, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Access Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Access Management we have noted them here.

    Release Release notes

    Zurich

    • Enforce access to data via REST or SOAP endpoints using the Machine Identity Access Controls, which helps improve security, governance, and auditability.
    • Target all table columns of a given data type with a single ACL using Datatype ACLs.
    • Govern scripting permissions with the Scripting Governance tool, a new base system deny-by-default behavior.

    See Access Control List Rules for more information.

    Australia

    Early Availability
    • Use ServiceNow® Access Analyzer v6.1, a self-service tool designed for AI administrators or creators to validate the access controls configured within agentic assets (agentic workflows and AI agents).
    • Use new preconfigured query ACLs for most platform plugins, as part of ongoing security risk mitigation. These base system ACLs significantly reduce the need to run the QueryRangeACLAuditor tool.
    • Use Access Findings, the proactive detection and remediation layer within Access Management Console, to run eight base system access checks against your instance on a daily schedule. This surfaces prioritized findings when misconfigurations are detected, and provides a complete remediation workflow including AI-powered guidance.

    See Access Control Lists (ACLs) for more information.