Combined Audit Management release notes for upgrades from Zurich to Australia

australia Combined Product Files

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australia

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australia Combined Product Files

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delta3az

Combined Audit Management release notes for upgrades from Zurich to Australia

Release version: Australia

Updated August 11, 2026

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Summary of Combined Audit Management release notes for upgrades from Zurich to Australia

This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Audit Management from the Zurich release family to Australia. It combines all cross-family updates, including new features, changes, removals, and deprecations, to provide a clear upgrade path and highlight important enhancements in Audit Management functionality.

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New features

Audit Period Start and End Dates (Zurich): Set specific audit periods directly on Engagement records to focus audits on defined time-frames. This feature filters indicator results by the audit period without altering the overall engagement timeline, allowing auditing of past or future periods independently.
Unified Content Management Icon (Zurich): Simplifies installation of pre-configured content packs in the Audit Workspace. Includes the Digital Operational Resilience Act (DORA) content pack with compliance citations and authority documents. Access is granted to Audit shared manager and Audit WS supervisor roles.
Enhanced Evidence Requests (Zurich): Enables one-step creation of evidence responses, bypassing intermediate steps. Evidence responses now capture additional source and context data. Supporting feature roles include evidence reader, requester, responder, and admin roles for controlled access.
Integration with IT Asset Management (Zurich): Provides a lightweight Audit Management workspace for ITAM customers, featuring key capabilities such as Engagement, Entity Scoping, Activities, and Evidence (if Advanced Core is installed). The Audit Management home page tracks Timeline, Engagements, Tracking, and evidence requests.
Audit Entry Fields on GRC Objects (Australia): Introduces an audit entry option to classify several GRC objects (Entity, Engagement, Control Objective, Control, Risk Statement) as third-line audit records. Visibility is controlled by the snauditws.thirdlinemanager role, ensuring only authorized users can view these audit-specific records. This option is selected by default for third-line managers and is read-only after saving.

Changes

No changes were introduced to existing Audit Management features between Zurich and Australia releases.

Removals and Deprecations

No Audit Management features or functionalities were removed or deprecated in these releases.

Activation and Additional Requirements

Zurich: Audit Management must be installed via a request on the ServiceNow Store.
Australia: No updates on activation or additional requirements.

Other Considerations

Browser, Accessibility, and Localization: No new requirements or updates were introduced in these areas for Audit Management in Zurich or Australia releases.

Key outcomes for ServiceNow customers

Enhanced control over audit periods with the ability to set and focus audits on specific time frames independently within Engagements.
Simplified access to relevant compliance content packs such as DORA via the Content Accelerator, streamlining regulatory audit preparation.
Faster and richer evidence response handling facilitated by one-step processes and role-based access controls to support audit workflows.
Improved integration with IT Asset Management through a lightweight Audit workspace tailored for ITAM environments, enabling efficient audit tracking and entity management.
Stronger audit data governance with separation of third-line audit records from operational records, controlled by role-based visibility in Australia release.

Consolidated page of all release notes for Audit Management from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Audit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Audit Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Audit Management.


Release	Release notes
Zurich	Audit Period Start and End Dates [Placeholder link text to key t_CreateEngagement] Set audit period start and end dates directly on Engagement records to focus audits on specific time-frames. The system displays only indicator results that fall within your defined audit period, keeping the audit time-frame separate from the overall engagement time-frame. This helps you audit past or future periods without affecting the broader engagement timeline. [Placeholder link text to key unified-content-management_0] Simplify the installation of pre-configured content packs with the new Unified content management icon in the Audit Workspace. Content Accelerator includes the Digital Operational Resilience Act (DORA) content pack, offering citations and authority documents for DORA compliance. Audit shared manager and Audit WS supervisor roles can access Content Accelerator. Enhancement to evidence request Create evidence response directly in one step. This bypasses the step involved in creation of evidence request and collection details. Evidence response is enhanced with additional data of source and context. To leverage evidence capabilities, feature roles have been introduced: sn_grc_advanced.evidence_reader sn_grc_advanced.evidence_requester sn_grc_advanced.evidence_responder sn_grc_advanced.evidence_admin Integration with ITAM Leverage Audit Management support as an ITAM customer through dedicated feature roles. A lightweight version of the Audit Management workspace is available, which includes the following features: On the Audit Management home page, you can track Timeline, Engagements, Tracking, Create evidence request, and . The lightweight Audit Management also includes the key capabilities, such as Engagement, Entity Scoping, Activities, and Evidence when Advanced Core is installed.
Australia	Audit entry fields on GRC objects Classify the following GRC objects as third-line audit records using the new audit entry option: Entity Engagement Control objective Control Risk statement Risk Control visibility with role-based access so that only users with the sn_audit_ws.third_line_manager role can view audit entry (third-line) records. The Audit entry option is selected by default when the third-line manager creates a record and is set to read-only after the record is saved. Note: An administrator must manually assign the sn_audit_ws.third_line_manager role to a user to use this feature.

Changes

Between your current release family and Australia, some changes were made to existing Audit Management features.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Audit Management features or functionality were removed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Audit Management features or functionality were deprecated.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Audit Management.


Release	Release notes
Zurich	Install Audit Management by requesting it from the ServiceNow Store.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Audit Management we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Audit Management we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Audit Management, such as specific requirements or compliance levels.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Audit Management we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Audit Management we have noted them here.


Release	Release notes
Zurich	Set audit time frames within engagements using new audit date fields. Filter indicator results by specific periods, independent of the overall engagement time frame. Access pre-configured content packs through the new Content Accelerator icon in the Audit Workspace. This includes the Digital Operational Resilience Act (DORA) pack with citations and authority documents. Create evidence responses quickly with a simplified process. Access engagements, add existing entities to an engagement, and create activities in the Lite Audit workspace, which is a simplified version of the Audit Management workspace. If the advance core store app is installed, evidences can also be associated with the engagement. See Audit Management for more information.
Australia	Improve audit data governance by introducing an audit entry framework that separates audit-specific (third-line) records from operational (second-line) records with controlled visibility. See Audit Management for more information.