Combined Operational Technology Vulnerability Response release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Operational Technology Vulnerability Response Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes document covers all updates, new features, changes, removals, and deprecations for the Operational Technology (OT) Vulnerability Response application from the Zurich through to the Australia release versions. It is designed to help ServiceNow customers prepare for and execute an upgrade to the Australia release by summarizing relevant information across these releases.

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    Notably, there were no updates or changes introduced specifically in the Australia release for this application.

    Key Features Introduced (Zurich Release onwards)

    • Configuration via SEM Workspace: Starting with version 30.0.x, configuration tasks for Operational Technology Vulnerability Response are performed in the Unified Security Exposure Management (USEM) Workspace, consolidating the Vulnerability Response plugin under USEM.
    • Operational Technology Risk Calculator: Customers can use the OT Vulnerability Response Risk Calculator plugin directly without needing to load demo data during installation, simplifying setup and use.
    • Hardware Vulnerability Assessment Enhancements:
      • Supports assessments without requiring normalization content for discovery models.
      • Introduces confidence scores for all assessment types.
      • Uses National Vulnerability Database (NVD) version range data to create assessments without explicit Common Platform Enumeration (CPE) entries.
      • Partial assessments are created for models missing firmware version data by comparing other versions from the same publisher and model.
      • Assessment records expire and refresh automatically when firmware versions of configuration items (CIs) are updated.
    • Vulnerability Risk Scores Dashboard: The OT Risk Management dashboard now includes a table view of vulnerability risk scores for OT devices, broken down by equipment model levels.

    Activation and Installation

    The Operational Technology Vulnerability Response application is available through the ServiceNow Store. Customers must request installation from the store, and can refer to the ServiceNow Store version history for cumulative release notes and app versions.

    Additional Information

    • Browser and Accessibility: No new browser requirements or accessibility updates were introduced between Zurich and Australia. The default portal and mobile theme is now “Coral,” featuring a brand-neutral design with an optional dark mode.
    • Localization and Highlight Information: No specific localization changes or additional highlight considerations were introduced in these releases.

    Practical Considerations for Customers

    • Prepare for configuration changes by familiarizing yourself with the SEM Workspace as the new location for OT Vulnerability Response setup tasks.
    • Leverage the Risk Calculator plugin without demo data to streamline vulnerability risk evaluation.
    • Utilize the enhanced Hardware Vulnerability Assessment capabilities for more accurate and automated vulnerability scoring, especially for OT devices with incomplete firmware data.
    • Review and monitor vulnerability risk scores easily via the OT Risk Management dashboard to prioritize remediation efforts effectively.
    • Plan the upgrade with confidence that no features have been deprecated or removed and that Australia release introduces no breaking changes.

    Consolidated page of all release notes for Operational Technology Vulnerability Response from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Operational Technology Vulnerability Response release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Operational Technology Vulnerability Response to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Operational Technology Vulnerability Response.

    Release Release notes

    Zurich
    Configuring Operational Technology Vulnerability Response from the SEM Workspace
    Starting from Operational Technology Vulnerability Response version 30.0.x, users may be redirected to the Unified Security Exposure Management (USEM) Workspace to perform some configuration tasks. The Vulnerability Response plugin is consolidated under USEM from version 30.0.x.
    Demo data not required for Operational Technology Risk Calculator plugin
    You can directly access and use the Operational Technology Vulnerability Response Risk Calculator without loading the demo data while installing the plugin. In previous releases, the risk calculation was included as part of the demo data.
    Enhanced features for Hardware Vulnerability Assessment for OT devices
    The following enhancements are available in Hardware Vulnerability Assessment:
    • Assessments without Normalization: Ability to assess discovery models without content available for normalization.
    • Confidence Scores: New scoring mechanism for all types of assessments.
    • Version Range Support: The range information provided by the National Vulnerability Database (NVD) is used to create assessments without explicitly creating Common Platform Enumeration (CPEs) in the NVD.
    • Partial assessment for partially normalized discovery model: Creates partial assessments for discovery models without firmware version. The partial assessments are done if the other versions of the discovery model have the same publisher and model.
    • Expiring of assessments: If you update the firmware version of a CI, the corresponding normalized discovery model also updates. The assessment records based on the older firmware version expires while new assessments are generated for new firmware version.
    Vulnerability risk scores on the OT Risk Management dashboard
    View a table of vulnerability risk scores for your OT devices at each level of the equipment model with the OT Risk Management dashboard.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Operational Technology Vulnerability Response features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Operational Technology Vulnerability Response features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Operational Technology Vulnerability Response features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Operational Technology Vulnerability Response.

    Release Release notes

    Zurich

    Install Operational Technology Vulnerability Response by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Operational Technology Vulnerability Response we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Operational Technology Vulnerability Response we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Operational Technology Vulnerability Response, such as specific requirements or compliance levels.

    Release Release notes

    Zurich
    Coral theme
    Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Operational Technology Vulnerability Response we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Operational Technology Vulnerability Response we have noted them here.

    Release Release notes

    Zurich
    • Configure Operational Technology Vulnerability Response from the Security Exposure Management Workspace (SEM Workspace).
    • Access the Operational Technology Vulnerability Response Risk Calculator plugin directly without loading the demo data.
    • View all vulnerable items that have been created from the OT Vulnerable Items list in the Industrial Workspace.
    • View all remediation tasks that have been created from the OT Remediation Tasks list in the Industrial Workspace.
    • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals list in the Industrial Workspace.
    • Hardware Vulnerability Assessment is available for firmware discovery models without normalized data.
    See

    Australia

    		 No updates for this release.