Combined Application Manager release notes for upgrades from Zurich to Australia

australia Combined Product Files

Release

australia

ft:locale

en-US

ft:publication_title

australia Combined Product Files

ft:clusterId

delta3az

bundleId

delta3az

Combined Application Manager release notes for upgrades from Zurich to Australia

Release version: Australia

Updated August 11, 2026

4 minutes to read

Summarize

Summarized using AI

Summary of Combined Application Manager release notes for upgrades from Zurich to Australia

This document consolidates the release notes for the Application Manager feature across ServiceNow releases from Zurich through Australia. It is designed to help ServiceNow customers understand the new features, changes, and important upgrade considerations when moving their Application Manager from the Zurich release family to Australia.

Show full answer Show less

Application Manager is a core feature of the ServiceNow AI Platform and is active by default on both Zurich and Australia instances. Upgrading to patch 4 or later on either release is recommended to access the latest improvements.

Key Features

Now Assist Suites for Version Compatibility: Introduced in Zurich patch 4 and continued in Australia, this feature allows customers to install and update Now Assist applications using suites of compatible versions. This helps ensure new applications or versions do not conflict with existing ones, reducing runtime errors.
Application State Indicators: Displayed in the application details header, these indicators provide critical information about installation requirements, considerations, and blockers, enabling better management of application upgrades and installations.

Changes

The "Available for you" tab in Application Manager now includes information about both licensed applications and those not yet procured from the ServiceNow Store, giving customers clearer visibility into potential application options.

Activation and Requirements

Application Manager is automatically active on ServiceNow AI Platform instances starting with Zurich and Australia releases.
There are no additional requirements, browser prerequisites, or localization considerations introduced or changed between Zurich and Australia for Application Manager.

Removed and Deprecated Features

No features or functionalities of Application Manager were removed or deprecated between Zurich and Australia releases.

Practical Impact for Customers

Upgrading Application Manager to Australia patch 4 or later ensures access to improved application compatibility management and enhanced visibility into application procurement status.
Using Now Assist suites minimizes system disruptions by preventing version conflicts during application installation or upgrades.
Application state indicators help proactively identify and resolve installation blockers, streamlining the upgrade process.
Customers can confidently plan and execute upgrades knowing Application Manager remains active by default and requires no additional configuration.

Consolidated page of all release notes for Application Manager from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Application Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Application Manager to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Zurich	Application Manager is active by default on instances on the Zurich release. Upgrade your instance to Zurich patch 4 or later to use the latest features. For information about upgrading your ServiceNow AI Platform instance, see Prepare your upgrade.
Australia	Application Manager is active by default on instances on the Australia release. Upgrade your instance to Australia patch 4 or later to use the latest features. For information about upgrading your ServiceNow AI Platform instance, see Prepare your upgrade.

New features

Between your current release family and Australia, new features were introduced for Application Manager.


Release	Release notes
Zurich	Zurich patch 4 Now Assist suites for version compatibility Use the Application Manager to install and update Now Assist applications with suites of compatible application versions. Now Assist suites help verify that new Now Assist applications and versions remain compatible with the ones already installed to your instance. Application state indicators Review information about any applicable installation considerations, requirements, and blockers in the header of application details.
Australia	Now Assist suites for version compatibility Use the Application Manager to install and update Now Assist applications with suites of compatible application versions. Now Assist suites help verify that new Now Assist applications and versions remain compatible with the ones already installed to your instance. Application state indicators Review information about any applicable installation considerations, requirements, and blockers in the header of application details.

Changes

Between your current release family and Australia, some changes were made to existing Application Manager features.


Release	Release notes
Zurich	Unlicensed application information In addition to details about applications that are already licensed, the "Available for you" tab of the Application Manager now includes information about applications that haven't been procured from the ServiceNow Store yet.
Australia	Unlicensed application information In addition to details about applications that are already licensed, the "Available for you" tab of the Application Manager now includes information about applications that haven't been procured from the ServiceNow Store yet.

Removed

Between your current release family and Australia, some Application Manager features or functionality were removed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Application Manager features or functionality were deprecated.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Application Manager.


Release	Release notes
Zurich	Application Manager is a ServiceNow AI Platform feature that is active by default.
Australia	Application Manager is a ServiceNow AI Platform feature that is active by default.

Additional requirements

If any additional requirements were introduced or changed for Application Manager we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Application Manager we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Application Manager, such as specific requirements or compliance levels.


Release	Release notes
Zurich
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Application Manager we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Application Manager we have noted them here.


Release	Release notes
Zurich	Zurich patch 4 Reduce potential runtime errors by installing and updating Now Assist applications with suites of interdependent versions. View all ServiceNow Store applications that are licensed or available for procurement from the Available for you tab. Gain insights about application installation requirements and blockers with application state indicators. See Application Manager for more information.
Australia	Reduce potential runtime errors by installing and updating Now Assist applications with suites of interdependent versions. View all ServiceNow Store applications that are licensed or available for procurement from the Available for you tab. Gain insights about application installation requirements and blockers with application state indicators. See Application Manager for more information.