Combined Password Reset release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Password Reset release notes for upgrades from Zurich to Australia

    This consolidated release notes document provides ServiceNow customers with a comprehensive summary of updates, features, changes, and important upgrade information for the Password Reset application when upgrading from the Zurich release family to the Australia release family. It is designed to help you prepare for your upgrade by clearly outlining relevant details across multiple releases.

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    Key Features

    • Granular Admin Roles: Introduced in the Australia release, the Password Reset application now supports configuration via a granular admin role (passwordresetadmin). This enables more precise control over Password Reset features within your environment.

    Important Upgrade Information

    • Activation: Password Reset is a ServiceNow AI Platform feature that remains active by default in both Zurich and Australia releases, requiring no manual activation after upgrade.
    • Pre- and Post-Upgrade Tasks: Customers should review and complete any necessary tasks before and after upgrading to Australia, although no specific tasks or changes are noted between Zurich and Australia for Password Reset.

    Changes, Removals, and Deprecations

    No changes, removals, or deprecations were made to Password Reset features between the Zurich and Australia releases.

    Additional Considerations

    • Browser and Accessibility: No updates to browser requirements or accessibility information for Password Reset were introduced between Zurich and Australia.
    • Localization: No localization changes were made in this upgrade path.
    • User Interface: The Zurich release introduced the Coral theme as the new default for Next Experience and Core UI, providing a modern user experience that continues in Australia.

    What to Expect

    After upgrading to Australia, you can continue to rely on Password Reset as an AI Platform feature that is active by default. The key enhancement is the ability to use the granular admin role to configure Password Reset features more precisely, improving administrative control. The user interface benefits from the modern Coral theme introduced in Zurich, ensuring a consistent and updated experience.

    Consolidated page of all release notes for Password Reset from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Password Reset release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Password Reset to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Password Reset.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia
    Granular admin roles in Password Reset
    Configure the Password Reset application features using the granular Password Reset admin role (password_reset_admin).

    Changes

    Between your current release family and Australia, some changes were made to existing Password Reset features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Password Reset features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Password Reset features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Password Reset.

    Release Release notes

    Zurich

    Password Reset is a ServiceNow AI Platform feature that is active by default.

    Australia

    Password Reset is a ServiceNow AI Platform feature that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Password Reset we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Password Reset we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Password Reset, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Password Reset we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Password Reset we have noted them here.

    Release Release notes

    Zurich

    Coral is the new default theme for Next Experience and Core UI, offering a more modern experience.

    See Password Reset for more information.

    Australia

    Use the Password Reset granular admin role to configure Password Reset features.

    See Password Reset for more information.