Combined Resource Management Workspace release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 3 minutes to read
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    Summary of Combined Resource Management Workspace Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes page provides an overview of the Resource Management Workspace updates from the Zurich release family through to Australia. It is designed to help ServiceNow customers prepare for an upgrade by summarizing new features, changes, removals, deprecations, and other important upgrade-related information across these releases.

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    Key Features Introduced (Zurich to Australia)

    • Move Resource Assignments: Ability to move assigned resource assignments without actuals, or unassigned resource assignments, to different start dates to better align with project realignment, prioritization, or resource availability.
    • Resource Board Enhancements:
      • View operational work type assigned to a resource via the drill-down resource board.
      • Filter resource board data easily using grid filters to navigate and modify assignments in the top tray.
      • Sync resource assignments to match changes in planning item dates.
      • Override resource rates per assignment directly in the top tray.
      • Apply filters using string-type and boolean fields on resource cards for targeted dataset views.
    • Assignment Allocation:
      • Allocate effort from unassigned resource assignments through auto-assignment across all available resources.
      • Partially assign work for selected resources.

    Changes, Removals, and Deprecations

    There were no updates, removals, or deprecations to Resource Management Workspace features between Zurich and Australia releases.

    Activation and Additional Requirements

    • Activation: Resource Management Workspace installation is initiated by requesting it from the ServiceNow Store (Zurich release).
    • Additional Requirements: No new or changed requirements were introduced for either Zurich or Australia releases.
    • Browser, Accessibility, and Localization: No updates or changes were made to browser requirements, accessibility compliance, or localization considerations in these releases.

    Why This Matters for ServiceNow Customers

    These enhancements enable ServiceNow customers to better manage resource assignments by providing more flexibility in scheduling and allocation, improved visibility into operational work types, and stronger filtering capabilities for efficient resource management. The lack of changes or removals between Zurich and Australia ensures stability and continuity of existing features while benefiting from new capabilities introduced in Zurich.

    What to Expect After Upgrading

    • Improved resource scheduling with the ability to move assignments to align with business priorities.
    • Enhanced user experience on the resource board with detailed filtering and drill-down views.
    • More efficient allocation of unassigned work, either automatically or selectively.
    • A seamless upgrade with no deprecated or removed features impacting your current Resource Management Workspace usage.

    Consolidated page of all release notes for Resource Management Workspace from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Resource Management Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Resource Management Workspace to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Resource Management Workspace.

    Release Release notes

    Zurich
    Move a resource assignment
    Move any assigned resource assignment without actuals or an unassigned resource assignment to a different date to align the work with your project realignment, prioritization, or resource availability. You can move individual resource assignments based on your project or organizational priorities.
    Using Resource Management Workspace
    • View the type of operational work that is assigned to a resource using the resource board drill-down view.
    • Filter your resource board using data grid filters to easily navigate and modify the resource assignments in the top tray.
    • Sync the resource assignments to align them with change in planning item dates.
    • Override resource rate for each assignment from the assigned work in the top tray.
    • Apply filters using string-type and boolean field values across the resource card top tray to view the required dataset.
    Assign resource assignments
    Allocate effort from unassigned resource assignments using the following ways:
    • Auto-assign work among all the available resources.
    • Partially assign work among for selected resources.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Resource Management Workspace features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Resource Management Workspace features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Resource Management Workspace features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Resource Management Workspace.

    Release Release notes

    Zurich

    Install Resource Management Workspace by requesting it from the ServiceNow Store.

    Australia

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Resource Management Workspace we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Resource Management Workspace we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Resource Management Workspace, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Resource Management Workspace we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Resource Management Workspace we have noted them here.

    Release Release notes

    Zurich
    • Move an assigned or unassigned resource assignment to a different start date to align the work with your organization's prioritization cycle.
    • View the type of operational work assigned to a resource in the resource board drill-down view.
    • Allocate effort from unassigned resource assignments using the following ways — auto-assign work among all the available resources, or partially assign work among for selected resources.

    See Resource Management Workspace for more information.

    Australia

    		 No updates for this release.