Combined Classic Workflow release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 2 minutes to read
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    Summary of Combined Classic Workflow release notes for upgrades from Zurich to Australia

    This consolidated release notes page provides essential information for ServiceNow customers upgrading Classic Workflow from the Zurich release to the Australia release. It includes new features, changes, removals, deprecations, activation guidelines, and other relevant details to help prepare for and successfully complete the upgrade.

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    Key Features

    • Zurich Release: Introduced role-based access control for the Workflow Editor by requiring the sncrequiredscriptwriterpermission role to grant users access.
    • Australia Release: No new features or changes were introduced for Classic Workflow.

    Changes and Removals

    • Zurich Release: Removed legacy workflows previously created and published by ServiceNow for new customers starting on Zurich. Existing customers upgrading from versions before Zurich retain these legacy workflows.
    • Australia Release: No changes or removals from Zurich to Australia for Classic Workflow.

    Activation and Requirements

    • Classic Workflow is an AI Platform feature active by default starting in Zurich.
    • No additional requirements, browser specifications, accessibility, or localization changes were introduced between Zurich and Australia.

    Important Notes for Upgrading

    • Review pre- and post-upgrade tasks specific to Classic Workflow before upgrading to Australia.
    • The addition of the sncrequiredscriptwriterpermission role affects workflow task access and should be managed accordingly.

    Expected Outcomes

    After upgrading from Zurich to Australia, customers can expect:

    • Continued role-based protection of the Workflow Editor to control user access.
    • Removal of legacy workflows for new installations, ensuring a streamlined workflow environment.
    • Stable Classic Workflow functionality with no new changes or deprecations introduced in Australia.

    Consolidated page of all release notes for Classic Workflow from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Classic Workflow release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Classic Workflow to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Classic Workflow.

    Release Release notes

    Zurich
    Restrict access to Workflow Editor with a new role
    Grant access to the Workflow editor by giving users the snc_required_script_writer_permission role.

    Australia

    		 No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Classic Workflow features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Classic Workflow features or functionality were removed.

    Release Release notes

    Zurich
    • Removed the legacy workflows created and published by ServiceNow, Inc. for new customers who start on the Zurich release.
    • Retained the legacy workflows created and published by ServiceNow, Inc. for customers who upgraded from versions prior to the Zurich release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Classic Workflow features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Classic Workflow.

    Release Release notes

    Zurich

    Workflow is a ServiceNow AI Platform feature that is active by default.

    Australia

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Classic Workflow we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Classic Workflow we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Classic Workflow, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Classic Workflow we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Classic Workflow we have noted them here.

    Release Release notes

    Zurich
    • Added the snc_required_script_writer_permission role to all Workflow tasks.
    • Removed the legacy workflows created and published by ServiceNow, Inc. from new customer installations.

    See Classic Workflow for more information.

    Australia

    		 No updates for this release.