Combined Data Management release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated August 11, 2026
  • 4 minutes to read
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    Summary of Combined Data Management Release Notes for Upgrades from Zurich to Australia

    This consolidated release notes document helps ServiceNow customers prepare for upgrading their Data Management capabilities from the Zurich release to the Australia release. It provides a clear summary of new features, changes, deprecations, and activation details relevant to Data Management across these releases, enabling customers to understand enhancements and plan their upgrade accordingly.

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    New Features

    • Zurich Release Enhancements:
      • Data Management Console: Provides a centralized interface to view and manage data usage on your instance, including detailed insights at the table and logical table levels (e.g., Incident, Problem, Change Request).
      • Monitor data growth drivers by identifying tables contributing most to attachments, audit records, and journal entries.
      • Track backlog records and review execution history of data management rules.
    • Australia Release Enhancements:
      • Archive Data in Object Storage: Enables storing archive records and attachments in a columnar format outside the primary instance, improving primary storage availability and query performance for active data. This feature requires RaptorDB Professional V2 and a separate Live Archive subscription.
      • Data Management Rules Wizard: Simplifies creation and management of archive, cleanup, and one-time delete rules directly from the Data Management Console.
      • Bulk Restore of Archived Records: Allows searching and restoring archived records back to live tables in bulk.
      • Granular Admin Role: Introduces a specific datamgmttoolsadmin role enabling administrators to perform basic Data Management tasks without requiring full admin privileges.

    Changes, Removals, and Deprecations

    • Changes: No changes were introduced between Zurich and Australia releases for Data Management features.
    • Removals: No Data Management features or functionalities were removed in this upgrade.
    • Deprecations: The Data Usage Visualization Console dashboard was deprecated in Zurich. Users should utilize the enhanced Data Management Console instead. No further deprecations occurred in Australia.

    Activation and Requirements

    • Data Management is an AI Platform capability active by default in both Zurich and Australia releases.
    • System archiving is also active by default in Australia.
    • The ability to store archive data in object storage requires installing the Live Archive plugin with a separate subscription.
    • No additional browser or localization requirements were introduced between these releases.

    Key Outcomes for ServiceNow Customers

    • Gain comprehensive visibility and control over data usage and growth, enhancing your ability to manage storage efficiently.
    • Improve system performance by offloading archive data and attachments to object storage outside the primary instance.
    • Streamline archive and cleanup management with a wizard interface, reducing administrative effort.
    • Restore archived data in bulk, facilitating efficient data recovery.
    • Assign more precise administrative roles to manage Data Management tasks securely without granting full admin rights.

    Consolidated page of all release notes for Data Management from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Data Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Data Management to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Data Management.

    Release Release notes

    Zurich
    Data Management Console
    View a summary of data usage on your instance and manage the growth of data directly from the Data Management Console.
    Monitor data usage at the table level
    View a summary of data usage for an individual table and monitor data usage in associated tables that store attachments, audit records, and journal entries.
    View data usage for logical tables
    Monitor data usage for logical tables, including the Incident [incident], Problem [problem], and Change Request [change_request] tables.
    Identify which tables are driving the most growth in other tables
    View tables contributing the most growth to the tables that store attachments, audit records, and journal entries.
    Rule summary
    Track the number of records in the backlog and view the execution history of a table's data management rules.

    Australia
    Archive data in object storage
    Store archive records and attachments in columnar format in an object storage outside the primary instance, freeing up primary storage and improving query performance for active data. The object storage is exclusive to RaptorDB Professional V2.
    Data Management rules wizard
    Create and manage your archive, cleanup, and one-time delete rules in the Data Management Console.
    Restore archive records in bulk
    Search for archived records and restore them in bulk to live tables from the Data Management Console.
    Granular admin role
    Enable administrators to perform basic Data Management tasks by granting the data_mgmt_tools_admin role instead of the full admin role.

    Changes

    Between your current release family and Australia, some changes were made to existing Data Management features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some Data Management features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some Data Management features or functionality were deprecated.

    Release Release notes

    Zurich

    The Data Usage Visualization Console dashboard has been deprecated in the Zurich release. Instead, you can monitor the growth of data on your instance using the Data Management Console.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate Data Management.

    Release Release notes

    Zurich

    Data Management is a ServiceNow AI Platform capability that is active by default.

    Australia

    Data Management and system archiving are ServiceNow AI Platform capabilities that are active by default.

    The ability to store archive data in object storage is available with the installation of Live Archive, which requires a separate subscription. For details, see [Placeholder link text to key install-data-archiving-plugin].

    Additional requirements

    If any additional requirements were introduced or changed for Data Management we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Data Management we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Data Management, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Data Management we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Data Management we have noted them here.

    Release Release notes

    Zurich
    • View insights into storage consumption on your instance and manage data usage in the redesigned Data Management Console.
    • Monitor data usage in a logical table view.
    • View data usage for individual tables and their associated tables.
    • View a summary of the data management rules on a table.

    See Data Management for more information.

    Australia
    • Store archive records and attachments in an object storage outside the primary instance.
    • Create and manage Data Management rules directly from the Data Management Console.
    • Search for archived records and restore them in bulk.
    • Enable users to complete administrative tasks in Data Management without the full admin role.

    See Data Management for more information.