Combined Flows, subflows, and actions in Workflow Studio release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 5 minutes to read
  • Consolidated page of all release notes for Flows, subflows, and actions in Workflow Studio from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Flows, subflows, and actions in Workflow Studio release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Flows, subflows, and actions in Workflow Studio to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    An earlier version of the save as you go feature was released and withdrawn from the Washington DC release. If you're upgrading from the Washington DC release, you might have manually turned off the save as you go features by setting a system property. To restore the save as you go features, see Restore save as you go functionality.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Flows, subflows, and actions in Workflow Studio.

    Release Release notes

    Zurich

    Create and manage external event sources
    Create an external event source on your ServiceNow instance that listens to events occurring in an application or system outside of the ServiceNow AI Platform®. Based on the external event source, you can define one or more external trigger definitions in your instance and then associate the external trigger definitions with the external event source. When an event that you specified in the external trigger definition occurs, the external trigger definition executes one or more flows. You can update or remove external event sources that you create.
    Create a domain-separated saved external trigger
    Create a domain-separated saved external trigger. Configurations that you make to the trigger are auto-saved. After the trigger is published, you can edit only the Label field values.
    Create a reusable scheduled trigger
    Create a scheduled trigger that starts your flow when you need. Use the trigger across your flows.
    Create a skill for conversational subflows and actions
    Create a skill for the conversational subflow and action and make the skill discoverable in conversations. You can have multiple skills for the same subflow or action.
    Enhancements in the subflow and action conversational settings
    To make the error messages more useful in a conversation, you can show specific error messages from the subflow or action rather than showing generic error messages. Additionally, if you override an input with reference, you can apply a filter to limit the number of records in the Reference field.
    Make a flow wait for an email reply
    Pause a flow until an email reply is received to an outbound email record
    Show subflow stages in a parent flow
    Show subflow stages as part of the execution details of a parent flow.
    Save flows, subflows, and actions automatically
    Save flows, subflows, and actions automatically as you work on them.
    Support Now LLM Long Term Stable models (LTS) with Flow generation
    Support the Now LLM Long Term Stable models (LTS) for Flow generation.
    Support Now LLM Long Term Stable models (LTS) with Flow summarization
    Support the Now LLM Long Term Stable models (LTS) for Flow summarization.
    Use an AI agent action
    Use flow data to run an AI agent and configure the expected agent output for use later in the flow.
    Use conversational subflows and actions by default
    Use conversational subflows and actions when you install any Now Assist product. This skill is active by default.
    Use your preferred LLM to generate descriptions for subflow or action skill, input, and output
    Leverage generative AI to generate descriptions for the subflow or action skill, inputs, and outputs. You can configure a default LLM to generate the descriptions.
    View flow history
    View and manage the history of a flow. See past configurations of a flow to copy, restore, or remove them.
    View subflow history
    View and manage the history of a subflow. See past configurations of a subflow to copy, restore, or remove them.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Flows, subflows, and actions in Workflow Studio features.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Removed

    Between your current release family and Australia, some Flows, subflows, and actions in Workflow Studio features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Flows, subflows, and actions in Workflow Studio features or functionality were deprecated.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Flows, subflows, and actions in Workflow Studio.

    Release Release notes

    Zurich

    Workflow Studio is a ServiceNow AI Platform feature that is active by default.

    Get the latest Workflow Studio features by updating the app from the ServiceNow Store.

    Australia

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Flows, subflows, and actions in Workflow Studio we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Flows, subflows, and actions in Workflow Studio we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Flows, subflows, and actions in Workflow Studio, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Reflow improvements of canvas headers and footers

    • Workflow Studio canvas header
    • Workflow Studio canvas footer

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Flows, subflows, and actions in Workflow Studio we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Flows, subflows, and actions in Workflow Studio we have noted them here.

    Release Release notes

    Zurich

    • Create a scheduled trigger that you can use across your flows.
    • Save flows, subflows, and actions automatically as you work on them.
    • View and manage the history of flows and subflows to copy, restore, or remove past configurations.
    • Create multiple skills for conversational subflows and actions from the conversational settings.
    • Configure a default LLM for generating metadata for conversational subflows and actions.

    See Flows, Subflows, and Actions for more information.

    Australia

    No updates for this release.