Consolidated page of all release notes for Industrial Guided Tasks from Zurich to Australia.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Industrial Guided Tasks release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.
Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."
Important information for upgrading Industrial Guided Tasks to Australia
Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
New features
Between your current release family and Australia, new features were introduced for Industrial Guided Tasks.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
- Authoring Guided Tasks
- Design structured workflows with sections, steps, assessments, and conditional paths by using an authoring interface that enforces consistency and quality.
- Built‑in rules help to maintain consistency by following correct steps sequence, naming, and safety requirements. Authors can preview the guided tasks’ end‑user experience before publishing.
- Assessment-driven scoring, evaluation, and execution
- Capture and evaluate task data by using multiple assessment types, including numeric inputs, selections, measurements, and conditional evaluations. Supports multiple assessment types including numeric inputs, selections,
measurements, and conditional evaluations.
- Automatic scoring determines the following task outcomes based on configured thresholds: Successful, Unsuccessful, or Not Scored. Assessment data is captured for reporting, quality control, and continuous improvement.
- Automation and Smart Actions
- Reduce manual intervention by configuring automation features that trigger follow‑up work, standard tasks, or actions based on assessment results.
- Complex logic can route execution flows, creating dynamic experiences that adapt to operator input. This reduces manual intervention and maintains consistent responses to equipment or process conditions. You need an
additional plugin to use this functionality.
- Template capabilities for duplication of task structures.
- Easy accessibility and execution
- Execute guided tasks through a clean step‑by‑step interface that supports images, instructions, validations, and attachments for accurate task completion.
- Integrated barcode or QR scanning helps identify parts, equipment, or materials during task execution.
- Offline access to guided tasks in the ICW mobile application. Offline mode minimizes interruption in your work, even in low‑connectivity industrial environments.
- IGT Lifecycle Governance
- Govern your guided tasks through separated life-cycle states that provide clearer oversight and a better audit trail.
- Review and approval workflows helps in maintaining quality, safety, and operational standards of guided tasks before release. Historical versions are archived for audits, root cause analysis (RCA) investigations, and
long‑term reporting.
- Create standards using templates
- Accelerate guided task creation by duplicating existing tasks or using them as reusable templates.
- Structural components such as steps, assessments, and conditional logic can be reused across multiple workflows, which maintains consistency while reducing authoring time.
|
Changes
Between your current release family and Australia, some changes were made to existing Industrial Guided Tasks features.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Removed
Between your current release family and Australia, some Industrial Guided Tasks features or functionality were removed.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Deprecations
Between your current release family and Australia, some Industrial Guided Tasks features or functionality were deprecated.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Activation information
Review information on how to activate Industrial Guided Tasks.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
Industrial Guided Tasks is automatically installed when you install Industrial Connected Workforce Mobile Experience as part of the ICW Foundational SKU. You can request ICW Mobile from the ServiceNow Store.
|
Additional requirements
If any additional requirements were introduced or changed for Industrial Guided Tasks we have noted them here.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Industrial Guided Tasks we have noted them here.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Accessibility information
Review details on accessibility information for Industrial Guided Tasks, such as specific requirements or compliance levels.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Localization information
If there are specific localization considerations for Industrial Guided Tasks we have noted them here.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Industrial Guided Tasks we have noted them here.
| Release |
Release notes |
Zurich |
No updates for this release. |
Australia |
- Design structured digital workflows faster with an enhanced guided task authoring experience.
- Evaluate task outcomes accurately using a smart assessment engine with scoring rules, conditional logic, and validation.
- Improve frontline execution with usability features such as barcode or QR scanning, step‑by‑step guidance, and offline support.
- Track guided tasks through their full life cycle using intuitive workflow states that support clearer governance and audit readiness.
- Extend task governance across the ICW suite through integrations with Industrial Standards, ICW Mobile, and ICW Core.
See Industrial Guided Tasks for more information.
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