Combined Journey designer release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Journey designer from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Journey designer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Journey designer to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Journey designer.

Release	Release notes
Zurich	Zurich Patch 1 Generate onboarding ramp-up agentic workflow Use the Generate onboarding ramp-up plan agentic workflow to establish an efficient process for generating onboarding plans that are personalized for each new employee joining your organization. Table 1. Agentic workflows Agentic workflow name Description Generate onboarding ramp-up plan AI agents work together to generate personalized plans that are designed to ramp up the knowledge and skills of new employees who are beginning to embark on their onboarding journey. New third-party AI model provider options available for all Now Assist applications Google Gemini and AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. Zurich Early Availability Configure the journey overview page As an admin, you can now configure the journey overview page and hide the Task Templates and Create a Journey for Your Team widgets.
Australia	No updates for this release.

Changes

Between your current release family and Australia, some changes were made to existing Journey designer features.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Journey designer features or functionality were removed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Journey designer features or functionality were deprecated.

Release	Release notes
Zurich	Learning Posts. All Learning Posts capabilities are now integrated within Journey designer. For more information, see Learning Posts release notes. Listening Posts. For more information, see Listening Posts release notes.
Australia	No updates for this release.

Activation information

Review information on how to activate Journey designer.

Release	Release notes
Zurich	Install Journey designer by requesting it from the ServiceNow Store.
Australia	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Journey designer we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Journey designer we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Journey designer, such as specific requirements or compliance levels.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Journey designer we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Journey designer we have noted them here.

Release	Release notes
Zurich	Usability enhancements: Use the option to cancel Journey Accelerator journeys from the portal. See higher performance in sync between the Opened for and Journey Owner fields. Configure the Journey overview page using the widgets option to hide or show Task Templates and Create a Journey for Your Team widgets. The pre-hire onboarding experience enables a seamless journey for an applicant transitioning from an onboarding pre-hire to a full-time employee. See Journey Designer for more information.
Australia	No updates for this release.