Combined Now Assist Center release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Now Assist Center from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Now Assist Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Now Assist Center to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Now Assist Center.

Release	Release notes
Zurich	No updates for this release.
Australia	Australia Patch 2 ServiceNow product tiers The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: Foundation: AI basics to deliver insights Advanced: AI to boost productivity across relevant use cases Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. Now Assist Center workspace Use the Now Assist Center workspace to set up, monitor, and manage your Now Assist solutions without switching between separate applications. Now Assist panel Use the conversational interface to have your AI guide perform Now Assist admin and setup tasks and find help. Actionable use cases Actionable cards on the home page provide you with guided quick-start use cases to start your AI implementation. Automation discovery with AI Agent Advisor AI Agent Advisor analyzes actual instance data to identify automation opportunities and propose AI automations. AI agent matching and automated deployment Find existing AI agents that support your identified automation opportunities, and automate the creation and deployment of new agents. Integrations with other Now Assist applications Access other Now Assist applications from a centralized tabbed workspace experience to configure your AI implementation. AI adoption metrics View performance and usage statistics for your AI implementation.

Changes

Between your current release family and Australia, some changes were made to existing Now Assist Center features.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Now Assist Center features or functionality were removed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Now Assist Center features or functionality were deprecated.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Now Assist Center.

Release	Release notes
Zurich	No updates for this release.
Australia	Now Assist Center is available from the ServiceNow Store. For more information about the installation of Now Assist Center, see Configure.

Additional requirements

If any additional requirements were introduced or changed for Now Assist Center we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Now Assist Center we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	The Now Assist Center application supports various browsers, including Google Chrome and Microsoft Edge. Now Assist Center isn’t supported in Internet Explorer.

Accessibility information

Review details on accessibility information for Now Assist Center, such as specific requirements or compliance levels.

Release	Release notes
Zurich	No updates for this release.
Australia	The Now Assist Center application supports all the platform accessibility features.

Localization information

If there are specific localization considerations for Now Assist Center we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	Now Assist Center supports Dynamic Translation for Australia. Localization is applicable to Now Assist Center in all languages supported by the ServiceNow AI Platform.

Highlight information

If there are specific highlight considerations for Now Assist Center we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	Set up and manage your AI solutions in one place without switching between Now Assist applications. Use a conversational interface to perform Now Assist admin tasks and find help. Hit the ground running with AI recommendations and setup tasks surfaced at the top of your home page. Let AI analyze your instance data and tell you exactly where automation will have the biggest impact. Match your automation opportunities to existing AI agents and automate the creation and deployment of new agents. See Now Assist Center for more information.