Combined Project Portfolio Management release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated June 16, 2026
  • 6 minutes to read
  • Consolidated page of all release notes for Project Portfolio Management from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Project Portfolio Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Project Portfolio Management to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Project Portfolio Management.

    Release Release notes

    Zurich

    Manage Projects
    • End resource assignments when a project ends, view assignment details, and synchronize assignment dates with project dates.
    • Access and edit the resource details directly from the Resource page without switching between views.
    Identify similar records using Now Assist
    Detect similar existing demand records when creating or editing a demand using the identify similar records skill. This skill compares the Name, Description, and Business Case fields for contextual similarity.
    Convert demands to EAP entities
    Convert your demand records quickly to Enterprise Agile Planning (EAP) entities, such as Epic, Feature, or Capability. When you convert a demand, the system generates a new record of the selected entity type, replicates common fields from the demand, and moves the demand to the Approved state.

    Australia

    Australia Patch 1
    ServiceNow product tiers
    The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
    • Foundation: AI basics to deliver insights
    • Advanced: AI to boost productivity across relevant use cases
    • Prime: Act autonomously with all AI assets and create your own

    Depending on your entitlements, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.

    Associate AI systems with demands in Demand Management
    Add and manage AI system associations directly from the AI Associations tab in Demand Management. You can select impacted AI systems or create AI systems using related links directly within the demand workflow.
    Summarize demand records with the demand summarization skill
    Generate a concise, structured summary of any demand using the demand summarization skill through the Summarize button in the demand form. The skill reviews the demand fields and helps create a clear summary of the demand.
    Admin role enhancements in Demand Management
    • Enabling all users to create ideas with a minimum read role added to the com.snc.idea.universal_request.copy_fields system property.
    • The com.snc.idea.universal_request.copy_fields system property can be updated only by users with the idea_admin or pps_admin roles.
    • Help ensure that only authenticated users have access to the bubble chart workbench through the UserIsAuthenticated condition added to the bubble chart workbench ACL (access control list).
    Admin role enhancements in Project Management
    The Project properties can be edited only by users with the pps_admin role.
    Admin role enhancements in Innovation Management
    • The write role has been added for the idea.notification.sender.email and com.snc.innovation_management.im_editor_attachment_tag_id system properties.
    • The idea.notification.sender.email and com.snc.innovation_management.im_editor_attachment_tag_id system properties can be added or updated only by users with idea_admin roles.

    Changes

    Between your current release family and Australia, some changes were made to existing Project Portfolio Management features.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    Australia Patch 2
    Demand summarization skill enhancements
    The demand summarization skill incorporates data from related entities when generating a summary. In addition to demand record fields, the summary includes insights from demand tasks, cost plans, monetary and non-monetary benefit plans, resource assignments, and work notes. The generated summary covers business requirements, timeline, risks, stakeholder comments, cost, effort, monetary and non-monetary benefits, and ROI.
    Next Experience for Demand Management
    The new Next Experience for Demand Management provides a unified layout, guided stages, improved navigation, and enhanced capabilities such as Playbooks and Docs integration. As you move to Next Experience for Demand Management, you’ll find it easier to create, review, and manage demands with a cleaner layout and guided actions. The classic UI is still available, but new improvements will appear in the workspace.

    Next Experience for Demand Management is available with the Strategic Portfolio Management (SPM) Standard and Pro licenses.

    Removed

    Between your current release family and Australia, some Project Portfolio Management features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    • For Demand Management:
      • The permission to edit the value of the dmn_stakeholder_register.number field in the Stakeholder Register [dmn_stakeholder_register] table has been removed for the admin role.
      • The admin role ACL has been removed for the bubble chart workbench.
      • The duplicate app module that was created for the admin role has been removed.

    Deprecations

    Between your current release family and Australia, some Project Portfolio Management features or functionality were deprecated.

    Release Release notes

    Zurich

    Resource Management reports
    Starting with the Zurich release, Resource Management reports are deprecated. You can start using the interactive Overview dashboard in Resource Management Workspace to work on reporting.

    For more information on the Overview dashboard, see Using Resource Management Workspace.

    Resource Management classic
    Starting with the Zurich release, the Resource Allocation workbench and Capacity planning overview are removed from the product navigation of Resource Management for new customers.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Project Portfolio Management.

    Release Release notes

    Zurich

    Project Portfolio Management is available with activation of the PPM Standard (com.snc.financial_planning_pmo) plugin. For more information on activation, see Activate.

    Install Strategic Spend Tracking for PPM by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Australia

    Project Portfolio Management is a ServiceNow AI Platform feature that is available with activation of the PPM Standard (com.snc.financial_planning_pmo) plugin. For details, see Activate PPM Standard (Project Portfolio Management).

    Additional requirements

    If any additional requirements were introduced or changed for Project Portfolio Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Project Portfolio Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Project Portfolio Management, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Project Portfolio Management we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Project Portfolio Management we have noted them here.

    Release Release notes

    Zurich

    • Synchronize resource assignment dates with the project end dates, and end resource assignments automatically when a project reaches its end date.
    • Manage all project-specific resource assignments in one place by accessing the resource page directly from Project Workspace.
    • Identify similar demand records based on contextual similarity in the name, description, and business case content using the identify similar records Now Assist skill.
    • Convert demands to Enterprise Agile Planning (EAP) entities, such as Epic, Feature, or Capability, directly from Demand Management.

    See Project Portfolio Management for more information.

    Australia

    • Update the idea and demand-related system properties by using the idea_admin or pps_admin roles.
    • Link AI systems to demands in Demand Management.
    • Generate a concise summary of a demand by using the demand summarization skill.

    See Explore Project Portfolio Management for more information.