Combined Sidebar release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Sidebar from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Sidebar release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Sidebar to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Sidebar.

Release	Release notes
Zurich	Sidebar Use threaded replies to answer Sidebar messages without adding clutter to the main discussion.
Australia	Sidebar Customize the subject title for Sidebar discussions by replacing the default short description with any field from the record. Sidebar Move and resize the Sidebar chat window using the dynamic window framework. Sidebar Create a standalone Sidebar discussion that is not tied to a specific record.

Changes

Between your current release family and Australia, some changes were made to existing Sidebar features.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Sidebar features or functionality were removed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Sidebar features or functionality were deprecated.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Sidebar.

Release	Release notes
Zurich	Sidebar is a ServiceNow AI Platform feature part of the Omni-Experience Standard Feature Set. For details, see Installing Sidebar.
Australia	Sidebar is a ServiceNow AI Platform feature that is active by default.

Additional requirements

If any additional requirements were introduced or changed for Sidebar we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Sidebar we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Sidebar, such as specific requirements or compliance levels.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Sidebar we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Sidebar we have noted them here.

Release	Release notes
Zurich	Prevent Sidebar discussions from becoming cluttered by using threaded replies when responding to messages. See Sidebar for more information.
Australia	Move and resize the chat window using the Sidebar new dynamic window framework. Create standalone Sidebar discussions. See Sidebar for more information.