Combined Sourcing and Procurement Operations release notes for upgrades from Zurich to Australia

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Sourcing and Procurement Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Sourcing and Procurement Operations to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Sourcing and Procurement Operations.


Release	Release notes
Zurich	Multi-currency support in Shopping Hub Enable multi-currency display across approval-related views, including To-Dos, tasks, email notifications, and the Bundles page. Currency values are shown in both the approver’s local currency and the original supplier currency where applicable. The local currency is displayed as the primary value, with the original currency shown as a secondary reference. This display format provides consistent currency visibility for approvers during review. Decimal quantity support service-based purchases Enable requesters to enter and edit decimal quantities for service-based purchase requisitions and purchase orders without validation errors. Decimal quantities are supported only for services to maintain data integrity. Decimal quantities for goods are not supported and return a clear validation message. This validation logic is consistent across Shopping Hub and Employee Center. Automatically assign categories during SR Automatically classify service requests, purchase requisitions, and purchase orders into the correct spend categories using the Spend categorization agent. This classification process reduces manual classification effort and improves consistency across procurement workflows. Purchase behalf another user Shopping Enable users to purchase on behalf of others without requiring delegate configuration in Shopping Hub. Users can manage individuals they are authorized to purchase for, directly within the buying experience. Purchases made on behalf of others are visible through filtering by business owner in the My Purchases view. Purchase requisition line-level questions Shopping Create configurable, line-level questions during checkout in Shopping Hub. These questions are defined in Catalog Builder and are specific to certain products or product categories. Multi-currency support in Shopping Hub View and select your local currency while shopping for products in Shopping Hub to provide a seamless multi-currency experience. Category management tab Access a unified, filter-based view of category performance across spend, savings, pipeline projects, contracts, purchase orders, and suppliers. Category analytics View savings opportunities across the sourcing pipeline using the Savings dashboard in the Category Analytics module of the Source-to-Pay Workspace. Pipeline management tab Gain insights into savings and pipeline projects to enhance visibility, tracking, and collaboration across teams. Report savings when awarding multiple Enter the spend and savings data for the sourcing event associated with the pipeline project when awarding multiple suppliers. Create pipeline project expiring contract Create a pipeline project directly from an expiring contract using a guided, decision-based workflow. Submit multi-product sourcing requests Submit sourcing requests with multiple products in a single sourcing intake form, and the third-party sourcing solution will automatically create separate sourcing events for each product. Manage third-party RFx tasks in Employee Center View and manage third-party Request for anything (RFx) tasks in the Employee Center and navigate to the third-party sourcing tool to review, publish, and award RFx. Sourcing Procurement Operations integration Asset The Asset Management Integration for Sourcing and Procurement Operations plugin (com.snc.sn_spend_asset) provides an integration between IT Asset Management (ITAM) and Sourcing and Procurement Operations (SPO) applications, enhancing operational efficiency. This integration enables asset managers to access catalog items, including those items without assigned prices, directly within the ITAM workspace. By enabling procurement actions without switching platforms, it streamlines workflows and improves the user experience. Sourcing Pipeline Management Sourcing Pipeline Management introduces a centralized approach to managing sourcing projects, enabling you to create, track, and manage sourcing activities in one place. It includes workflow automation to reduce manual effort, improves visibility into sourcing activities, and supports tracking and forecasting of cost savings. Using Shopping Hub Enter decimal quantities when creating purchase requisitions for service items using quick or full checkout flows in Shopping Hub. Edit service acknowledgments with decimal values to enable more precise tracking of service consumption. Purchasing tasks and procurement cases Review and respond to proposed case resolutions based on conditions defined in the decision tables before the case is permanently closed. When a fulfiller marks a case as resolved, the system now automatically transitions the case status to Awaiting Acceptance, pausing closure until the requester takes action. Requesters are notified via email with actionable buttons and can also accept or reject the resolution directly through the Employee Center. This notification helps to ensure that unresolved issues are addressed before a case is closed, improving resolution accuracy and customer satisfaction.
Australia	Multi-currency support in Shopping Hub Enable multi-currency display across approval-related views, including To-Dos, tasks, email notifications, and the Bundles page. Currency values are shown in both the approver’s local currency and the original supplier currency where applicable. The local currency is displayed as the primary value, with the original currency shown as a secondary reference. This display format provides consistent currency visibility for approvers during review. Decimal quantity support service-based purchases Enable requesters to enter and edit decimal quantities for service-based purchase requisitions and purchase orders without validation errors. Decimal quantities are supported only for services to maintain data integrity. Decimal quantities for goods are not supported and return a clear validation message. This validation logic is consistent across Shopping Hub and Employee Center. Automatically assign categories during SR Automatically classify service requests, purchase requisitions, and purchase orders into the correct spend categories using the Spend categorization agent. This classification process reduces manual classification effort and improves consistency across procurement workflows. Purchase for another user Enable users to purchase on behalf of others without requiring delegate configuration in Shopping Hub. Users can manage individuals they are authorized to purchase for, directly within the buying experience. Purchases made on behalf of others are visible through filtering by business owner in the My Purchases view.

Changes

Between your current release family and Australia, some changes were made to existing Sourcing and Procurement Operations features.


Release	Release notes
Zurich	Components installed Sourcing Procurement Operations The Negotiation event table label has been renamed to Sourcing event. This change affects the label only. The underlying table name, [sn_shop_negotiation_event], remains unchanged.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Sourcing and Procurement Operations features or functionality were removed.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Sourcing and Procurement Operations features or functionality were deprecated.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Sourcing and Procurement Operations.


Release	Release notes
Zurich	Install Sourcing and Procurement Operations by requesting it from the ServiceNow Store.
Australia	Install Sourcing and Procurement Operations by requesting it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for Sourcing and Procurement Operations we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Sourcing and Procurement Operations we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Sourcing and Procurement Operations, such as specific requirements or compliance levels.


Release	Release notes
Zurich
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Sourcing and Procurement Operations we have noted them here.


Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Sourcing and Procurement Operations we have noted them here.


Release	Release notes
Zurich	Enable shoppers to view and select their local currency throughout the Shopping Hub experience, including supplier cards, product detail pages, cart, checkout, my purchases, and request tracker. Enable procurement admins to configure and render unique question types for quick and full checkout experiences for each product or service line. Use dashboards and tabs in the Source-to-Pay Workspace to view spend, savings, and pipeline projects, identify savings opportunities, and create pipeline projects directly from filtered lists. Enable requesters to submit sourcing requests with multiple products in a single sourcing intake form, automatically generating individual sourcing events for each product. Allow requesters to view and manage third-party RFx tasks in the Employee Center and navigate to the third-party sourcing tool to review, publish, and award RFx. Initiate catalog and off-catalog procurement workflows from the IT Asset Management (ITAM) workspace using the ITAM-SPO better together feature. Enable decimal quantities for service items when creating purchase requisitions using quick or full checkouts in Shopping Hub and Employee Center. Enable requesters to accept or reject case resolutions through email or Employee Center before closure, reducing premature case closures. See Sourcing and Procurement Operations for more information.
Australia	Australia Patch 1 ServiceNow product tiers The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: Foundation: AI basics to deliver insights Advanced: AI to boost productivity across relevant use cases Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. Australia Early Availability View supplier amounts in both local and original currencies across to-dos, emails, and relevant purchasing views. Enter and edit decimal quantities for service-based purchase requisitions and purchase orders, and enforce validation to prevent decimal quantities for goods. Classify service requests, purchase requisitions, and purchase orders into the correct spend categories automatically. Purchase on behalf of other users directly from Shopping Hub and track purchases using the business owner filter. Create a single sourcing request when a requester submits an intake request with multiple products or services. See Sourcing and Procurement Operations for more information.