Combined SQL API release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 5 minutes to read

    • Consolidated page of all release notes for SQL API from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family SQL API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading SQL API to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    ServiceNow provided customers with a free SOAP‑based ODBC client. If you have an active RaptorDB Pro entitlement, you can migrate to the REST‑based SQL API client by completing the required configuration on both the server and client sides. For more information, see Configure.

    Australia

    ServiceNow provided customers with a free SOAP‑based ODBC client. If you have an active RaptorDB Professional entitlement, you can migrate to the REST‑based SQL API client by completing the required configuration on both the server and client sides. For more information, see Configure.

    New features

    Between your current release family and Australia, new features were introduced for SQL API.

    Release Release notes

    Zurich
    Access your ServiceNow data using SQL API
    The ServiceNow SQL API enables you to access your ServiceNow instance data through ODBC and JDBC drivers. Using SQL API, you can directly access your instance data from third-party BI tools and other data analysis applications without exporting or replicating your data. The ServiceNow SQL API plugin uses ServiceNow web services support for a query-only interface.

    Australia
    Access your ServiceNow data using SQL API
    The ServiceNow Store SQL API enables you to access your ServiceNow Store instance data through ODBC and JDBC drivers. Using SQL API, you can directly access your instance data from third-party BI tools and other data analysis applications without exporting or replicating your data. The ServiceNow SQL API plugin uses ServiceNow web services support for a query-only interface.

    Changes

    Between your current release family and Australia, some changes were made to existing SQL API features.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Removed

    Between your current release family and Australia, some SQL API features or functionality were removed.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Deprecations

    Between your current release family and Australia, some SQL API features or functionality were deprecated.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Activation information

    Review information on how to activate SQL API.

    Release Release notes

    Zurich

    SQL API is a ServiceNow feature that is available with the activation of SQL API plugin (com.glide.rest.sqlapiserver). The ServiceNow instance requires RaptorDB Pro entitlement to activate the SQL API server-side plugin. The SQL API drivers are freely available for download by anyone with a valid account to the ServiceNow Store. However, the SQL API client would not be able to connect to the ServiceNow instance until the server-side plugin is enabled. For more information, see Install SQL API plugin on your ServiceNow instance.

    Australia

    SQL API is a ServiceNow feature that is available with the activation of SQL API plugin (com.glide.rest.sqlapiserver). The ServiceNow instance requires RaptorDB Professional entitlement to activate the SQL API server-side plugin. The SQL API drivers are freely available for download by anyone with a valid account to the ServiceNow Store. However, the SQL API client would not be able to connect to the ServiceNow instance until the server-side plugin is enabled. For more information, see Install SQL API plugin on your ServiceNow instance.

    Additional requirements

    If any additional requirements were introduced or changed for SQL API we have noted them here.

    Release Release notes

    Zurich

    You must download the SQL API ODBC and JDBC drivers on your client machine. These drivers enable your BI tools and data analysis platforms to connect to your ServiceNow data and run the SQL API queries. You can download the ODBC and JDBC drivers from ServiceNow store.

    Australia

    You must download the SQL API ODBC and JDBC drivers on your client machine. These drivers enable your BI tools and data analysis platforms to connect to your ServiceNow data and run the SQL API queries. You can download the ODBC and JDBC drivers from ServiceNow Store.

    Browser requirements

    If any specific browser requirements were introduced or changed for SQL API we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for SQL API, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for SQL API we have noted them here.

    Release Release notes

    Zurich

    		 No updates for this release.

    Australia

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for SQL API we have noted them here.

    Release Release notes

    Zurich
    • Query your ServiceNow data directly without replicating it to external repositories or data warehouses.
    • Access data using read-only operations to prevent unintended changes to your ServiceNow records. Allow access only to the desired tables.
    • Integrate standard BI platforms such as Power BI, DBvisualizer, and other ODBC/JDBC-compatible tools directly with your ServiceNow data.
    • Merge your ServiceNow data with third-party datasets in your data lakes and analytical platforms for comprehensive analysis.
    • Write targeted SQL queries to retrieve only the data you need, reducing network overhead on data pipeline and data transformation, and improving performance.

    For more information, see Access your ServiceNow data using SQL API.

    Australia
    • Query your ServiceNow data directly without replicating it to external repositories or data warehouses.
    • Access data using read-only operations to avoid unintended changes to your ServiceNow records. Allow access only to the desired tables.
    • Integrate standard BI platforms such as Power BI, DBvisualizer, and other ODBC or JDBC-compatible tools directly with your ServiceNow data.
    • Merge your ServiceNow data with external datasets in your analytical platforms for comprehensive analysis.
    • Write targeted SQL queries to retrieve only the data you need, reducing network overhead on data pipeline and data transformation, and improving performance.

    For more information, see Access your ServiceNow data using SQL API.