Combined Usage Insights release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Usage Insights from Zurich to Australia.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Usage Insights release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Usage Insights to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

New features

Between your current release family and Australia, new features were introduced for Usage Insights.

Release	Release notes
Zurich	Analytics overlay experience Try the new utility icon that shows you the key usage metrics for the pages that you're navigating to without having to leave the application page. The shortcut gives you faster access to the contextual analytics overlay. UXA-PA integration enhancements Experience the enhancements by enabling UXA filters on dashboards, additional metrics configuration for sessions, and the inclusion of Pages in the User Experience Analytics data source. Furthermore, inline dashboards for Usage Insights data now offer drill-down, and the Events data source benefits from a new condition builder.
Australia	Creating custom events Create custom events without code directly in your application using the Usage Insights page overlay. Use event descriptions to provide greater visibility and clarity on Usage Insights events. Access Funnels from Platform Analytics Access funnels you create in Usage Insights directly in the Platform Analytics UI to view this data along with your organization's other business metrics. Customize Dashboards Customize dashboards or pages for Platform Analytics directly in Usage Insights.

Changes

Between your current release family and Australia, some changes were made to existing Usage Insights features.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Removed

Between your current release family and Australia, some Usage Insights features or functionality were removed.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Deprecations

Between your current release family and Australia, some Usage Insights features or functionality were deprecated.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Activation information

Review information on how to activate Usage Insights.

Release	Release notes
Zurich	Usage Insights is a ServiceNow AI Platform feature that is active by default.
Australia	Usage Insights is a ServiceNow AI Platform feature that is active by default.

Additional requirements

If any additional requirements were introduced or changed for Usage Insights we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Usage Insights we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Accessibility information

Review details on accessibility information for Usage Insights, such as specific requirements or compliance levels.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Localization information

If there are specific localization considerations for Usage Insights we have noted them here.

Release	Release notes
Zurich	No updates for this release.
Australia	No updates for this release.

Highlight information

If there are specific highlight considerations for Usage Insights we have noted them here.

Release	Release notes
Zurich	Access the analytics overlay faster via the new utility icon and then redirect to the analytics dashboard by selecting Analyze with User Experience Analytics on the overlay. Experience enhanced analytics with UXA filters on dashboards, configurable session metrics, Pages in User Experience Analytics, drill-down in inline dashboards, and a condition builder for Events. See User Experience Analytics for more information.
Australia	User Experience Analytics is now known as Usage Insights. Tag and create new events and update event descriptions. View funnels you create in Usage Insights directly in Platform Analytics. Create dashboards for Platform Analytics directly in Usage Insights. See Usage Insights for more information.