Combined Visa Spoke release notes for upgrades from Zurich to Australia

  • Release version: Australia
  • Updated May 4, 2026
  • 4 minutes to read
  • Consolidated page of all release notes for Visa Spoke from Zurich to Australia.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Visa Spoke release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Visa Spoke to Australia

    Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    New features

    Between your current release family and Australia, new features were introduced for Visa Spoke.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Changes

    Between your current release family and Australia, some changes were made to existing Visa Spoke features.

    Release Release notes

    Zurich

    Visa Resolve Online (VROL) version 25.2 updates
    Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.2 revision changes:
    • Submit Dispute Questionnaire
    • Hypersearch Request Builder
    • Hypersearch Response Parser
    • Create Dispute Pre-Arbitration Request Builder
    • Create Dispute Pre-Arbitration Response Parser
    • Look up Dispute Response Details Request Builder
    • Look up Dispute Response Details Response Parser
    • Look up Dispute Pre-Arbitration Response Details Request Builder
    • Look up Dispute Pre-Arbitration Response Details Response Parser
    • Look up Dispute Pre-Arbitration Details Request Builder
    • Look up Dispute Pre-Arbitration Details Response Parser
    • Look up Dispute Details Request Builder
    • Look up Dispute Details Response Parser

    Australia

    Card data security updates
    The following spoke actions have been updated to support integration with the Card data security application:
    • Look up Associated Transaction List
    • Look up Image
    • Look up Report Output
    • Download and Attach Image
    VROL release 26.1 updates
    Updated the following Visa Spoke actions to align with VROL release 26.1 revision changes. These changes support dispute agents and admins in processing disputes accurately:
    • Submit Exception Request Builder
    • Submit Fraud Bundle Dispute Questionnaire
    • Look up Dispute Financial Details Request Builder
    • Look up Dispute Financial Details Response Parser
    • Submit Fraud Report Request Builder
    • Look up Fraud Report Details Response Parser
    • Look up Fraud Report Details Request Builder
    • Look up Transaction Details Request Builder
    • Look up Dispute Details Request Builder
    • Look up Dispute Details Response Parser
    • Look up Dispute Filing Details Response Parser
    • Look up Transaction Details Response Parser
    • Look up Transaction Details from Case Response Parser
    • Look up All Transaction Details Response Parser
    • Create Dispute Pre Arbitration Response
    • Look up Dispute Pre Arbitration Details Request Builder
    • Look up Dispute Pre Arbitration Response Details Request Builder
    • Look up Dispute Pre Arbitration Details Response Parser
    • Look up Dispute Response Details Request Builder
    • Submit Dispute Questionnaire
    • Look up Dispute Pre Arbitration Response Details Response Parser
    • Look up Dispute Response Details Response Parser
    • Initiate Dispute from Transaction or Case
    • Create Dispute Pre Arbitration

    Removed

    Between your current release family and Australia, some Visa Spoke features or functionality were removed.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Deprecations

    Between your current release family and Australia, some Visa Spoke features or functionality were deprecated.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Activation information

    Review information on how to activate Visa Spoke.

    Release Release notes

    Zurich

    Install Visa Spoke by requesting it from ServiceNow Store.

    Australia

    Install Visa Spoke by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Visa Spoke we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Visa Spoke we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Visa Spoke, such as specific requirements or compliance levels.

    Release Release notes

    Zurich

    Australia

    No updates for this release.

    Localization information

    If there are specific localization considerations for Visa Spoke we have noted them here.

    Release Release notes

    Zurich

    No updates for this release.

    Australia

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Visa Spoke we have noted them here.

    Release Release notes

    Zurich

    Apply Visa Resolve Online (VROL) release 25.2 revision changes to some Visa Spoke actions.

    See Visa Spoke for more information.

    Australia

    • Use updated Visa Spoke APIs to help prevent storage or transmission of Payment Card Industry (PCI) data within ServiceNow.
    • Apply Visa Resolve Online (VROL) release 26.1 revision changes to some Visa Spoke actions.

    See Visa Spoke for more information.