CSDM reference

Reference topics provide detailed descriptions of tables, properties, forms, and roles that are used in the CSDM framework.

Basics

CSDM terms

CI relationships in the CSDM

How CSDM concepts map to CMDB tables

Life cycles

Document life cycle

Hardware life cycle

Location life cycle

Logical life cycle

Product life cycle

• CSDM terms
  Most ServiceNow products and ServiceNow AI Platform applications align closely with the Common Service Data Model. This table defines terms as they are used across the ServiceNow AI Platform and products.
• CI relationships in the CSDM
  For configuration management to be most effective, establish relationships between the objects and configuration items (CIs) in the conceptual CSDM.
• How CSDM concepts map to CMDB tables
  The objects in the conceptual CSDM framework must map to the physical model objects (CIs and CI class tables) in the CMDB.
• 'Foundation' stage reports on the CSDM Data Foundations dashboard
  Foundation domain reports on the CSDM Data Foundations dashboard
• 'Crawl' stage reports on the CSDM Data Foundations dashboard
  Crawl stage reports on the CSDM Data Foundations dashboard
• 'Walk' stage reports on the CSDM Data Foundations dashboard
  Walk stage reports on the CSDM Data Foundations dashboard
• 'Run' stage reports on the CSDM Data Foundations dashboard
  Run stage reports on the CSDM Data Foundations dashboard
• 'Fly' stage reports on the CSDM Data Foundations dashboard
  Fly stage reports on the CSDM Data Foundations dashboard
• Document life cycle
  The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The document life-cycle states represent the overall life cycle of document assets (contracts) and CIs (business process) as related to their products.
• Hardware life cycle
  The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The hardware life-cycle states represent the overall life cycle of hardware assets and CIs as related to their products.
• Location life cycle
  The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The location life-cycle states represent the overall life cycle of a location within common data.
• Logical life cycle
  The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The logical life-cycle states represent the overall life cycle of logical assets and CIs as related to their products.
• Product life cycle
  The CSDM framework provides standard fields and values that you can use to track the life cycle of an asset or a CI. The product life-cycle states represent the overall life cycle of a product model, a specific version, or a product configuration.
• Life cycle mapping form
  Use the Life Cycle Mapping module to specify how existing legacy status values should be converted to CSDM life-cycle value pairs. You map both asset and CI legacy status values to life-cycle values.