Technical Accelerators

Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and best practices with Technical Accelerators.

Accelerators available in each package

Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:

• ✓ = Common standardized feature set
• = Includes unique accelerator-specific features
• = Includes additional unique accelerator-specific features

Table 1. Technical Accelerator sub-catalog

Accelerator	Guided package	Guided+Strategic Value	Guided+Platform Governance	Advanced package	Total package	Restricted and protected environments
Access to Experts		✓	✓	✓	✓
Extend Your AI Search	✓	✓	✓	✓	✓
Extend Your Employee Center to Pro	✓	✓	✓	✓	✓
Health Assessment – Guided	✓
Introduction to CMDB: Ingestion	✓	✓	✓	✓	✓
Introduction to Instance Observer-Guided	✓	✓	✓
Introduction to Instance Readiness Assessment	✓	✓	✓
Jumpstart Your AI Control Tower	✓	✓	✓	✓	✓
Jumpstart Your AI Search	✓	✓	✓	✓	✓
Jumpstart Your AI Agent Studio	✓	✓	✓	✓	✓
Jumpstart Your AI Agents for CSM	✓	✓	✓	✓	✓
Jumpstart Your AI Agents for ITSM	✓	✓	✓	✓	✓
Jumpstart Your AI Search	✓	✓	✓	✓	✓
Jumpstart Your App Engine	✓	✓	✓	✓	✓
Jumpstart Your Automated Testing	✓	✓	✓	✓	✓
Jumpstart Your CMDB	✓	✓	✓	✓	✓
Jumpstart Your CSDM: Crawl	✓	✓	✓
Jumpstart Your CSDM: Foundation	✓	✓	✓
Jumpstart Your CSM Configurable Workspace	✓	✓	✓	✓	✓
Jumpstart Your Database Management	✓	✓	✓	✓	✓
Jumpstart Your Employee Center	✓	✓	✓	✓	✓	USPS
Jumpstart Your Employee Journey Management	✓	✓	✓	✓	✓
Jumpstart Your Event Management	✓	✓	✓	✓	✓
Jumpstart Your External Content Connectors	✓	✓	✓	✓	✓
Jumpstart Your GenAI	✓	✓	✓	✓	✓
Jumpstart Your Issue Auto Resolution	✓	✓	✓	✓	✓
Jumpstart Your ITOM Discovery	✓	✓	✓	✓	✓
Jumpstart Your Knowledge Management	✓	✓	✓	✓	✓
Jumpstart Your Legacy Workflow Migration	✓	✓	✓	✓	✓
Jumpstart Your Migration of Platform Analytics	✓	✓	✓	✓	✓
Jumpstart Your Multi-lingual Virtual Agent	✓	✓	✓	✓	✓
Jumpstart Your Natural Language Understanding	✓	✓	✓	✓	✓
Jumpstart Your Now Assist in Virtual Agent	✓	✓	✓	✓	✓
Jumpstart Your Now Assist for Creator	✓	✓	✓	✓	✓
Jumpstart Your Now Assist in Document Intelligence	✓	✓	✓	✓	✓	✓
Jumpstart Your Now Assist Skill Kit	✓	✓	✓	✓	✓
Jumpstart Your Now Mobile for Employees	✓	✓	✓	✓	✓
Jumpstart Your Platform Analytics	✓	✓	✓	✓	✓
Jumpstart Your Predictive Intelligence	✓	✓	✓	✓	✓
Jumpstart Your Process Mining	✓	✓	✓	✓	✓
Jumpstart Your Service Mapping	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management - Project Workspace	✓	✓	✓	✓	✓
Jumpstart your Service Operations Workspace	✓	✓	✓	✓	✓
Jumpstart Your ServiceNow AI Journey	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management - Collaborative Work Management	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management – Planning Workspace	✓	✓	✓	✓	✓
Jumpstart Your Strategic Portfolio Management – Resource Management Workspace	✓	✓	✓	✓	✓
Jumpstart Your Subscription Management	✓	✓	✓	✓	✓
Jumpstart Your Success Dashboard	✓	✓	✓	✓	✓
Jumpstart Your Task Intelligence	✓	✓	✓	✓	✓
Jumpstart Your Upgrade​	✓	✓	✓	✓	✓
Jumpstart Your Virtual Agent​	✓	✓	✓	✓	✓
Jumpstart Your Workflow Automation: Playbooks	✓	✓	✓	✓	✓
TuneUp Your AI Search	✓	✓	✓	✓	✓
TuneUp Your CMDB​	✓	✓	✓	✓	✓
TuneUp Your Employee Center		✓	✓	✓	✓
TuneUp Your Hardware Asset Management	✓	✓	✓	✓	✓
TuneUp Your IT Asset Management	✓	✓	✓	✓	✓
TuneUp Your ITOM Discovery	✓	✓	✓	✓	✓
TuneUp Your Platform Analytics	✓	✓	✓	✓	✓
TuneUp Your Software Asset Management	✓	✓	✓	✓	✓
TuneUp Your Security​	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent - Assessment	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent – NLU (Natural Language Understanding)	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent – Performance Monitoring	✓	✓	✓	✓	✓
TuneUp Your Virtual Agent – UX (User Experience)	✓	✓	✓	✓	✓